r/ThredUp

▲ 16 r/ThredUp

Always some issue

Am I the only one who studies the picture and reads all descriptions to still get something that looks nothing like the picture? For example I swore up and down a dress was red and then I received it and it’s bright orange. What do they use a flash camera or some type of filters? The colors are almost always different in some way and don’t get me started on materials. Thredup please I request that you make the pictures true to color no enhancements or flash etc

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u/Fantasy_Market_119 — 4 days ago
▲ 21 r/ThredUp

Bummed after sending my first clean out kit in a few years.

I have previously sent quite a few cleanout kits from 2018-2023 (apparently I had sent 16 cleanout kits). When I look back, none of them had the $15 processing fee. My payout fees ranged anywhere from $10-60 dollars per kit. I never expected a lot of money. I sent things I knew I didnt have the time to try to sell myself. It was nice to put $20 or whatever I earned towards a purchase.

So anyways, I recently sent 2 clean out kits that are at the end of their selling window. I havent made $15 to cover the fee from either kit. I sent a good amount of items. Nothing super high end, but normal and mid-tier brands, cute items, no brands on the no payout list. I did lower the price on quite a few items, because they had jacked up the price really high for certain items. My rule of thumb is if i think it is a reasonable price that i would pay.

I essentially donated all my items to ThredUp. I would have much rather donated to a local womans charity, which is what I will be doing moving forward.

I see posts like this all the time, but I just wanted to share my disappointment somewhere.

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u/cinnamondolcecoffeee — 4 days ago
▲ 30 r/ThredUp

Fall/winter Haul

Very excited about this one! The j crew snake print is 100% merino wool, and the Saks is 100% cashmere. The joules dress is a dark floral print VELVET WITH PHEASANTS (put a bird on it). The loft pants are black watch plaid print. I love the paisleys and botanicals that don’t look like little house on the prairie, or western yeehaw. Moody colors. And a little animal print! There are just so many fun pieces and patterns and a neat color story, that I can’t wait to rock this season.

u/Mizzkrawfish — 4 days ago

They are selling on Whatnot now

I just saw them selling items past the consignment window on a whatnot live stream. What are your thoughts on this? Is it worth sending anything in anymore? Keep in mind, they started bids at $1 and sold for over $30 on many items. The people who sent those items to them receive $0 for that. All profit for Thredup.

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u/Real_Genius703 — 4 days ago
▲ 18 r/ThredUp

Addicted to ThredUp

Love seeing all the hauls on here so I had to share mine! This is from 2 bundle orders I purchased this year…

u/victinistar1 — 4 days ago
▲ 31 r/ThredUp

Please don’t donate period products

I don’t know who thought donating their period -product bathing suit was a good idea but just no. KT is Knix’s teen brand & this is def a period absorbing bathing suit. Maybe I’m the weirdo for feeling this way but, yeah, no.

u/Mathinista314 — 4 days ago
▲ 162 r/ThredUp

Unbelievable.

I bought a pair of Ganni boots that arrived recently. As usual, only 2 pictures in the listing - one from the front and one from the side. Paid $80 for them. Opened the box and there were strings EVERYWHERE. But ok, they said some wear. Turned them over to the soles that they don’t add pictures of - I’ve never seen anything like it in my life. How someone could list these for sale is beyond me. LOOK at the soles (or lack therof) on these boots! I couldn’t wear these in the house. Number one my hips would be so far out of alignment I’d be in pain. And they are down to the cork inside! Imagine wearing them outside - they would crumble. HOW does this slip through listing and packing and actually get sent to a customer for $80?? I get they are an “in demand” brand but COME ON.

Just reached out to customer service thinking surely they would be decent and just refund them (or even partial refund) and tell me just to keep them - I want them so badly that I’d pay to have them re-soled if I didn’t have $80 in them already. NOPE. They said I can send them back for free. So I have to drive to the ups store, pack these things up and return something that they CANNOT sell AGAIN.

The chat agent says my pictures wouldn’t load and I begged her to move the conversation to email because it think someone there needs to SEE what they sent out to a paying customer who spends A LOT of money with them…she flat refused, multiple times. ThredUp - this is a new low.

Hoping maybe one of the TU representatives will see this and choose to do the right thing here… I’d love to hear from you if you’re lurking. Just want the opportunity to show someone what you sent me. Thanks for listening.

u/mommagottaeat — 14 days ago
▲ 85 r/ThredUp

Why I'll never buy from Direct Listings. Ever.

Shout out to this cretin in Carthage, MO who has personally ensured Direct Listings shall be filtered out of my searches forevermore.

u/ruesanfrancisco — 14 days ago
▲ 21 r/ThredUp

Reminder to research brands

It happened to me. I ordered this skirt for a Madonna-themed dance party and it turns out it’s from a brand that caters to tweens. I’m a 46 year old woman who does not fit into a tween large.

Of course, I did not realize this until it arrived and it looked suspiciously small when I pulled it out of the box.

I am returning it, and I’m sure it will end up categorized as a woman’s large again. So, this is your reminder to research an unknown brand before you buy!

u/chewiesfavorite — 13 days ago
▲ 19 r/ThredUp

Restocking fee seems exorbitant

I’ve been a Thred Up customer for years now and have had a good experience. However, my latest order highlighted how expensive it actually can be to shop here. I’m a tall, larger person who is very sensitive to the way fabrics feel on my skin, so I try to only shop brands I know. This time, however, I was really looking to add new and interesting pieces to my wardrobe so I went out of my comfort zone.

I ordered 12 items and unfortunately had to return 6 of them. This meant $12 in return shipping and $24 in restocking fees. I guess it was still worth it, because I got some nice, brand name things.

But now I’m kind of regretting doing a “haul” and will be very hesitant to try new styles through thred up in the future.

Any tips on shopping smarter? Should I just stick to brands I’m very comfortable with?

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u/Other-Apricot-3413 — 13 days ago

What is going on here

I’m confused? Is this natural life? Why is it 1300$ lol? What am I missing?

u/floraljewels — 12 days ago
▲ 36 r/ThredUp

A Thred Up quality control report by: Me

Here’s my latest haul breakdown. 

How the item was listed vs. how it actually showed up.

This is all real 

Item 1 

Listed as: Flawed gem, exterior staining 

Delivered as: tags attached , and I can’t tell where the staining is cause it’s black and I don’t any discoloration, honestly looks brand new lol  

Item 2 

Listed as: very good condition, minor wear on fabric 

Delivered as: would’ve said it’s just good condition… more accurately described as someone washed the garment incorrectly so now it feels stiff/doesn’t look right

Item 3 

Listed as: very good condition, minor wear on fabric

Delivered as: new with tags and I don’t see wear other than some black fuzz balls that are stuck all over the white fabric… but that could be from another item in my shipping box… because they did no tissue paper in packaging just tossed it all in there!

Item 4

Listed as: excellent condition 

Delivered as: new with tags with an oil stain on the front…cool.

Item 5 

Listed as: very good condition 

Delivered as: this item is the same item as item 4 on the list but different color - looks great but there’s an oil stain on this one too smh

Item 6 

Listed as : excellent condition, no signs of wear 

Delivered as: well it’s actually not the same pair of pants from the listing photo, and there is some signs of wear but if they fit ill keep em lol

Item 7 

Listed as: good condition, minor stain 

Delivered as: well the morons had it on the mannequin BACKWARDS so it’s not the dress I thought it would be lol, and it’s black and I don’t see a stain 

Item 8

Listed as: excellent condition, no signs of wear

Delivered as: with tags attached and obvious piling. 

SERIOUSLY do WORDS mean NOTHING to you TU?? Moving on …

Item 9 

Listed as : very good condition , minor wear on fabric

Delivered as: I don’t see any wear but this is the closest to being accurately described we’ve gotten so far!

Item 10 

Listed as : good condition, minor stain

Delivered as: it’s a polka dot swim suit top so if there is a stain I clocked it as a polka dot lol 

Item 11

Listed as : excellent condition

Delivered as: tags attached no signs of wear I can see but this a full jumpsuit and the most expensive item I bought and might not fit anyways but we’ll see!)

Items I plan to return: right now, zero unless things are worse in daylight or the item that’s not what I ordered at all doesn’t fit me lol

 you never know what you’re going to get in TU roulette! You fail a little upwards and a little downwards such is life, right?

the end!!!

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u/Livid_Honeydew8815 — 13 days ago

Invisible Leggings!

All the photos show a naked mannequin, but the photo of the tag shows that there is actual fabric. I’m not the seller of these, but I’ve also had pretty egregious photo issues that they refuse to correct when flagged.

u/Ok_Nectarine_8533 — 13 days ago

How many items have you included with a return?

For my return I can include 30 items. Could I get away with sending more? How many would be too many?

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u/Little-Jelly-8789 — 13 days ago