r/ThredUp

They are listing anything lol

Update on the lost Max Mara coat and the box that “couldn’t be processed”

The kit populated with a bunch of photos of my items and that they couldn’t be accepted (11 of the 16 items). Customer service is not willing to pay me more than $1000 for the kit, which is basically a decently fair value for every item in the kit except the coat. They said they probably would’ve rejected the coat so they’re not going to pay me out for it. Mind you this is a premium kit with return assurance, but I’m not getting these items back. There are also five items missing from the photos. Feeling at a loss as to what to do, thinking about emailing that CEO email address that I’ve seen floating around. They’re violating their own terms by not paying me for an item because they said they think they would’ve rejected it, but also not giving it back to me even though I had a premium kit with return assurance.

The two items without their brands recorded are Tory Burch suede sneakers and a Kate Spade leather tote. Items didn’t show up at all are a striped moschino wool dress, two evening dresses from Alexia Admore, a pair of Stuart Weitzman lace up witch boots, and some leather Sam Edelman boots

Subtitle: Think they gave you a $10 credit for funsies? Think again.

I've been witnessing some weird, shady, annoying stuff with TU pricing lately, which I thought just boiled down to the AI they use being weird, shady, and annoying. So today, when placing an order for four items I've been eyeing for a while, I took a screenshot of my cart right before checking out. These items were front and center in my saved items, so I literally added them to my cart, took a screenshot (pictured), and checked out. Just like that. The total for these items would have been $55.08, and with the $10 promotion, I should have paid $45.08.

Turns out, on my actual order confirmation that I finally got around to checking this afternoon, all the items were priced higher than they had displayed while I was checking out-- conspicuously, the pricing increase across all four items amounts to... you guessed it... $10.

So the promo isn't real, I guess? Promo or not, ThredUp owes me $10.

Conveying this to customer support has been like pulling teeth. They offered to return the promotional credit to my account. But like, what promotional credit? Y'all still charged me $10 more than the prices I agreed to?! I kept getting the refrain "our prices are always subject to change" so I guess that applies literally when I'm filling in my shipping info? What other business operates like this?! I'm so annoyed that I've had to take time out of my day to fight for literally $10 after being a customer for almost a decade. I'm officially done.

Thought this was interesting - there was multiple options under one listing. One was through ThredUp and the kther was a direct listing. First time ive seen this on the platform.

Just saw this on my recommended and I stared at it. Just... why? Its bothering me so much...

It was in the pockets of a reddish Medium sized rain jacket. I’ve read here of someone finding an old Bandaid and other undesirable things in the pockets of clothes they ordered. So I consider myself lucky lol. What have you found? And is it a thing for things to be left in the pockets?

It's cheaper on Amazon than on TU.
It's cheaper on the brand site than on Amazon AND TU ???

EDIT:

I don't think that TU has to do anything if they don't want to/it wouldn't be profitable for them. But the store is marketed at thrift, all inventory is secondhand, and a lot of the stuff is not quality controlled. Whether you think they should lower prices or not, we can all agree that having higher prices than retail is a poor business model for a secondhand reseller. I'm still an avid user/lover/supporter/seller/buyer. I just don't agree with this practice.

Saw this from a direct seller. Thoughts? Someone snapped it right up but it wasn't me. Curious...

It’s a two-piece set. With both pieces listed TOGETHER!? In the same listing?!? What is the world coming to?

Clearly this worker is far too competent, so sadly they won’t last long.

I bought this assorted brands “coat” on thredup, knowing it was a dress (obviously), and feeling like there was something special to it. Someone cut the label, but I was hoping there would be another label with an RN number or something.

No such luck. But the wool is gorgeous and the pinstripes are actually silver metallic thread - and the buttons are kind of funky. There are small shoulder pads, so I’m thinking maybe mid to late 80s or 90s maybe?

Anyone have any idea of the maker? I was hoping it would fi, but alas, it’s too small for me.

Thank you for any suggestions or tip!

If you have early access, can you look up this Free People dress and share the price it’s listed for on your end?

I’m seeing it listed as $227.99! It’s possible this was an error, and the price was actually meant to be $27.99, but in general, the prices I’ve been seeing lately are much higher than normal. Wonder if it’s just me or impacting other users.

It’s a Free People dress Size S
Item number 233579225