Removal of HTML snippets from free tier
Just hopped into our beehiiv account to create our newsletter for tomorrow morning.
We're a local newsletter who do a main weekend issue on a Thursday, and a lighter-weight issue on Monday.
We're just over six months in.
We found the beehiiv editor so dreadful to use - formatting all over the place - that we developed some plugins for our WordPress site to spit out HTML content that we copy and pasted into HTML snippets in the newsletter.
We weren't doing anything fancy with these; it just meant we could have consistent-looking text throughout our newsletter.
I've logged in today to see that HTML snippets have been removed from the free tier. That strikes me as a really shitty way of going about things. Introducing new functionality and making it for paid tiers feels totally reasonable, but removing something like this, is just really, really poor.
My immediate problem is getting a decent-looking newsletter cobbled together, essentially from scratch, in the next few hours.
Beyond that, though, we have just crossed 2,000 subscribers and will be approaching moving to a paid tier soon, but this kind of awful way of treating customers will has us looking elsewhere.
Really poor beehiiv - really, really poor.