r/coles

We’ve been getting pallets that are basically not aisle-friendly at all, so everything needs to be split. At the same time, they’re still giving us only 2 or 3 people to handle it.
It’s getting pretty rough, especially when one person is averaging more than 5 tonnes moved during a split without even filling. How are you guys dealing with this new strategy?

Just wondering if the store you work at still does rumble?
I’ve heard that the company does not expect it to be done any more, however my store still does it every single day of the week for a minimum of 1 hour.
One person from each department (dept manager is expected to attend if they are on shift) as well as store manager, SSM, FTM and OIC. We have an old school store manager so no hope of us stopping it anytime soon.

It’s very annoying as a customer that when I load up the conveyor belt with my groceries and the cashier doesn’t start scanning until I scan my flybuys and any bulk items.

I understand the reasoning, but I find the younger cashiers are much happier to start scanning before all of that than the older ones.

What are the measurements for meeting the KPIs, do the team members get spoken to if they don’t meet them, and does customer experience matter to corporate?

why why why is mycoles so terrible. This company has so much fucking money and we cant even get a website that shows us the correct shifts on the correct days. Has anyone else been having issues with the stupid microsoft accounts they list for everyone? They make it literally physically impossible to change your password to the microsoft account if you forget it. Forgot password button just puts you into mycoles’ own password changer for GET THIS; not your microsoft account. No. Why would you be able to change the password for that there? No No. You can only change your MYCOLES username and password, not microsoft.

Like i’m actually at my limit lol. I’m just trying to check how much my manager purposely cut my shifts this week because i had to call out last week. 💕 Fucking love my life. Have a colestastic day everyone

Just wondering if anyone has any knowledge of the policies/rules behind a 7 am shift being cancelled 40 minutes before for a casual employee in S.A.? I’ve tried looking at the policies and enterprise agreements but I can’t see it mentioned anywhere. Was literally about to leave when I got a text cancelling my shift 😩 thank you in advance x

my manager has recently begun scavenging through the rubbish in our break room to spot any items thrown out without check seals and has been making complaints in our work group chats for "non-compliance". Is he allowed to be doing this? it seems somewhat overbearing and completely out of the way to do regularly. i think he might be trying to assert some kind of power or dominance over the workers in any way he can. should this be raised to HR or the regional manager?

Has anything changed much since Palantir took over camera security for staff members like knowing your every move/being reprimanded due the software?

Has it reduced theft or identified perpetrators noticeably compared to pre Palantir? How good is it at theft detection?

Are they actually getting rid of all the fresh department DMs or is that just one huge rumor? I’ve heard of trials in other states but not Melb n I’m kinda confused lmao, if they do what does that even mean for my manager 😭

Normally I have my 3h shift, but received my first 8h shift TMR. I am a bit unsure on how the meal breaks work, like do I need to clock out and clock back in when taking the break. Also do I need to let someone know because most of the time I am unsure where my supervisor is in the store.

I have completed all of the training modules that need to be done before induction day, except for one module that is called Induction day and it has an induction day checklist that requires me to check a box that says i had a tour in store, which i didn't, yet.

So I'm confused, everyone says complete ALL of the module but do i complete this one as well or do i wait for my manager to contact me about my induction day date and i do it in store?

Okay random question, but does anyone else get a really bad rash from the earpiece ?

( and yes, I clean it with alcohol wipes after using it)