Hi I’m 24 and I’m a law firm receptionist. I make 23 an hour and I’m comfortable, but one day I would like to make more money. Thing is I like being a receptionist; I didn’t go to college and I don’t really have any desire to branch out and find a different line of work. Would it be possible to make a career and eventually more money as a receptionist? Or are there jobs similar that pay more?
I’m curious for anyone working in or around veterinary clinics. What front desk task becomes the hardest to keep up with when the clinic gets busy? Calls? Scheduling? Follow-ups? Client questions? Reminders? I feel like front desk support has a bigger impact on the client experience than people realize.
Hey guys! I am 27 and casually looking into either going to school next year or just making a career change. I currently work at a retail bakery and really enjoy the work I do, but feel somewhat drawn to being a receptionist. I know there are so many different places that hire receptionists. Warehouses, spas, hospitals, therapy clinics, salons, hotels. I would love to hear from you all about your experiences. What kind of setting do you work in now? What is your stress level like? And what kind of advice would you have for someone potentially getting into the field?
I will say, I worked as a hotel housekeeper and the head receptionist had to call the cops three times in the first month I was there. I know for a fact hotels are out of the question for me lol.
Hi everyone! I am new to Reddit and this chat. I am currently looking for a receptionist job at any medical office possible near my area of living. I have found it to be incredibly difficult to even get an interview. Could you please give me some tips on how to stand out? Or if I should put anything on my resume? I’ve only worked in retail as I am 19 years old and have just started a working career but I would really love to branch out into the office environment. Feel free to ask me questions as I would love to hear other people’s opinions, suggestions, and ideas. Thank you!
Hi, I possibly have an interview at a mom and pop (or at least, not a chain) dog grooming shop for office assistant. I come from customer facing roles (mainly fast food for several years) and I did well there. I’ve never done reception/assistant before, but I’m eager to learn.
I’m not eloquent with words in person, so I feel like I don’t know how to make myself sound impressive.
Im too old for this insecurity.. what do I do?
I’m having some concerns about my workload and I want to see if I’m right to be worried.
On average, how many calls do you take, how many emails do you answer and how many people do you see in person per day?
I’m a receptionist on a desk where there’s usually two of us but the person who works with me will be on sick leave for around 8-9 weeks or more (we’re on week 5 now) and my department aren’t able to provide cover apart from during my lunch break.
I work in a higher education institution. We’re about to enter an extremely busy time of year (main student intake). I’m responsible for calls, emails, visitors, checking in interviewees, visitor car parking, referring freedom of information requests to the relevant teams, helping staff contact people, directing people to rooms, signposting to events (which we are rarely notified about beforehand) and general in-person stuff.
I counted my calls and emails out of curiosity a couple weeks ago and during this “quiet” period before the storm, I’m taking on average 50-90 calls and 30-90 emails. This is not including the rest. This will at least double in September with in person enquiries quadrupling.
Is this sustainable? I have a feeling this may be a longer term thing and my partner won’t come back for a very long time if at all. My manager is contacting me tomorrow with a plan of action.
Am I right in feeling stressed and exhausted? I understand the nature of the job, and I’m very good at it, but I’m feeling some signs of exhaustion and I don’t know if I need to just buck up or take this seriously.
I have an interview coming up as an apprentice admin/receptionist for a private health centre, private in the sense that people are referred there rather than walking in any time, still NHS run. It's only open weekdays and 9 to 5. It's a level 3 apprenticeship and my only prior work experience has been as a bartender which they know from my CV and cover letter.
Any advice from people who work similar jobs or in similar environments?
I recently saw an Instagram reel making fun of receptionists, acting like we're deliberately making things difficult for patients. It made me think about how little people see of what happens behind the front desk.
As a medical receptionist, we're kind of the "in-between." We don't make the policies, we don't decide appointment availability, we don't determine insurance coverage, and we don't control the provider's schedule. We just have to communicate all the good news and the bad.
On any given day we're answering phones, checking people in, relaying messages, trying to coordinate with nurses, providers, billing, and management, all while making sure patients are taken care of. We're expected to keep everything running smoothly, even when things are chaotic behind the scenes.
Unfortunately, we're also the people who get yelled at, cussed out, blamed, and sometimes even threatened because we're the face of the clinic. I completely understand why patients get frustrated. Healthcare is stressful, expensive, and confusing. If I were in their shoes, I'd probably be frustrated too.
When I started this job, I honestly had no idea how much went into it. Now I make a point to smile, make eye contact, joke around when it's appropriate, and show people that I genuinely care. Most of the time, kindness goes a long way. But sometimes, no matter how patient or empathetic you are, someone has already decided you're the enemy before the conversation even starts.
I guess I just wish more people understood that most receptionists aren't trying to make life harder. We're usually doing everything we can within rules we didn't create, while trying to help everyone at once.
It really hurts my feelings, and sometimes I go home and I just cry.