Rule Changes for the Box Push Game?
I frequent the Mentor, OH, location, and the box push game has been a long-time staple at this location. To win this game, it's always been very straightforward: you turn the box, and you push it to the end, and it would fall through. I have had countless times where the bars were not far enough apart for the box to fall through, and the employee would say that this means it wasn't set up correctly. They would always give me the prize if this were the case, especially because I basically paid for the figure by playing that long.
Recently, at this location, I've noticed that they intentionally put the bars very close together so that the only possible way for it to fall through is at a 90-degree angle. I had a pretty poor experience with an employee to whom I showed the above position to, and he told me that it should still be winnable and then moved it halfway back to the center. I was curious if any other locations started doing this. It seems like a cheap way for them to trick people into playing machines that aren't winnable unless you get them in a very specific position. I honestly think this is pretty scummy, especially because you need to have already played 5-6 times to even get it into this position.
Is this a company-wide thing, or has management at Mentor just gone downhill?