r/soundcore

im thinking about upgrading my headphone. im currently using q30, it's been around 2 years since i bought it and since im using it in the gym all covered in sweat it started to peel. also i don't like the quality of Noise Cancelling mode. I'm in the bus a lot and it's not doing a good job at cancelling any noise. even when im listening to music at high volume, outside voices get to me easily. Moreover, when im talking on the phone with my headphones on, my friends cant hear my voice if im outside or in the bus. all those things started to get to me and they really make me mad. that's why i want to upgrade to a better one.

what im looking for:

-it should make my voice clear without conveying the loud/windy voices to the person im on a phone call with

-it should cut at least 90% of the outside voices. would appreciate if it cuts out the low frequency sounds. i hate noisy places.

-i dont want my music to be audible for the people around me

that's pretty much it.

I've been looking at the pros and cons, overall both look pretty good. One thing that concerns me is that the L5P doesn't have the 2 drivers like the older version, and ive realized that trend with other headphones, are multi-drivers getting outdated. And if (im not sure that it is) the sound is worse, are the pros better.

How’s the mic quality? Does the noise suppression ever cut out parts of your voice or make you sound muffled when other people are talking nearby?
This was a big issue for me with the EPOS ADAPT E1, so I’d love to hear real-world Teams experiences.

***Update 1***

Woke up in the morning and the right earbud is being seen again, the case was at 20% (red) This is after non being able to sync with case other earbud for maybe 22hrs. Not sure if this is a hardware issue but i will see if I can just get a replacement for the right since its under warranty

-----------------------------------------

Worked the night before, placed it in the case and went to bed, woke up in the morning and now it doesn't work.

The case is not seeing the earbud and no sound is playing on the right.

I tried the reset method(both earbuds in case and just the right) but that doesn't work because it requires the case to see both earbuds.

Cleaned the earbud and case, still no luck.

I've had these buds for maybe 2 months now.

I just received my R60i today and updated the firmware when I was setting it up. While I was using it, my left earbud suddenly has this popping/cracking sound and the modes are suddenly changing on its own.

Just wondering if any of you had this experience and how did you fix it? The customer service suggested resetting it and it did not work. They just said to wait on they're team to come up with a solution. Thanks.

Hey everyone,
I wanted to share my recent experience with Soundcore, their customer support team, and the newly launched Liberty 4 Pro, because honest hands-on feedback is always valuable here.
The Initial Hiccup
My journey started when I ordered a pair of Soundcore Liberty 4 Pro earbuds. Unfortunately, things didn't go smoothly with the first retailer/delivery attempt. The package was delayed and eventually got returned/canceled due to local logistics issues. Naturally, I was disappointed because I was really looking forward to trying out the new flagship features.
Reaching Out & The Turning Point
I got in touch with Soundcore Customer Support to sort out the situation. To my surprise, their support was incredibly responsive, empathetic, and professional. They kept following up with me step-by-step via email (shoutout to Aisha from their support management team!) to ensure my refund was processed cleanly and without any friction.
Giving It Another Shot
Because of how well their support team treated me, I didn't hesitate for a second. As soon as my refund hit, I placed another order for the Liberty 4 Pro through Noon Express.
This time, the delivery was seamless! Within a day or two, the courier was at my door. When I received the package, everything inside was complete—including the original USB-C cable and all ear-tip sizes.
First Impressions & App Setup
Upon unboxing, I paired the Liberty 4 Pro with the Soundcore app right away.
Firmware Updates: Both the earbuds (v03.29) and the smart charging case (v01.58) updated seamlessly to the latest firmware versions without a hitch.
Sound Profile & EQ: The ANC and the default Soundcore Signature EQ profile blew me away—the dual-driver setup handles deep bass and crisp highs perfectly.
I even emailed Soundcore support back to let them know the new pair arrived and worked flawlessly. They closed my ticket with one of the most polite and genuine responses I’ve ever received from a tech company's support team.
Final Thoughts
It’s easy for a brand to sell a good product, but standing firmly behind your customer when something goes wrong in transit is what actually builds trust. Soundcore earned my respect not just through great hardware, but through top-tier customer service.
If you’re on the fence about picking up the Liberty 4 Pro—go for it. The audio performance, the screen-equipped case, and the peace of mind knowing support has your back make it worth every penny! <333

I have a Samsung (A26) that I use with Soundcore Q20i headphones. I had been using the default AAC codec but for some reason the quality got worse, basically it sounds like the high end is missing at times. Tried unpairing & repairing & all that, still sounds off. So every time I have to use the headphones I have to go into Developer settings to select the SBC codec which sounds much clearer. Already tried switching HD audio off, doesn't matter, always defaults to AAC when I start the headset. My headset only supports AAC & SBC. Is there any way to keep SBC as the default codec so I don't have to keep doing this? Or do I now have to get a headset that supports AptX or LDAC? I have no idea what the AAC bitrate is that is being used, but it sounds low enough that the high frequency parts of music like cymbals sound quite distorted. And this is with WAV or 320 mp3 files. Oddly enough, streaming services that use lower bitrates sound better! AAC just isn't well executed on Android. Still don't know why it sounds worse that it did earlier. I did pair my headset to another audio device, but that's not used at the same time that I am listening via my phone so it shouldn't make a difference, right?

Hey all,

I was hoping someone could possibly help me out with an issue I'm having.

I've had the Soundcore Liberty 3 Pros for like 3-4 years now (I can't even remember when I got them, all I remember it was the best £85 I had spent on earphones), and I love them, they had the best balance in sound, with good mids and highs (in my opinion) I once go to try the Liberty 4s (non pro) but didn't like the sound quality.

However, the reason I'm needing a replacement is that the earphone battery lasts for about 2 hours nowadays (with less and less over time), so there's often a big need to recharge when I'm travelling etc, so they don't work for those long periods of usage.

I'm planning and looking around as to what I could actually get. (I'll probably continue using these until they break) but need to have something else handy as well.

I feel like in terms of sound and what these provided I may have a difficult time finding a good replacement. (Unless I go looking around for unused Liberty 3 Pros as well).

I imagine someone else here has had similar experiences so wanted your opinions.

Appreciate anyone's time who decides to help out.

Thanks

Hi everyone, I was excited when I found there is earbuds that turn the Bluetooth off when you fall asleep. Call me superstitious but I don’t want Bluetooth shooting straight to my brain while asleep.

But today I figured that it always says connected kn my phone even in local mode. So my question is does the Bluetooth always stays on in the earbuds even after it switches to local mode? Thanks!

My left Liberty 4NC just died after 3 years, it did not want to charge, and swapping the sides doesn’t do anything either. I love the quality of soundcore earphones, but because of this, should I get another soundcore earphones? Worried that the same thing happens