r/twitterhelp

My X/Twitter account was hacked recently and the hacker changed the login details, so I contacted X Support through the hacked/compromised account form.
After waiting for a bit, I finally received a response from X Support asking me to reply with verification details like:
username
associated email addresses
last date I had access
phone number linked to the account
I already sent them everything they asked for from the original email connected to the account, and now I’m stuck waiting again.
I’ve seen mixed experiences online, so I wanted to ask people here who’ve actually recovered hacked accounts:
How long did X Support take to reply after you sent the verification info? Did they actually help you recover the account, or did you keep getting automated replies?
Just trying to know what kind of timeline I should expect at this stage.

I see people getting their accounts restored but in my case it wasn’t the system detecting, it was reported? I promise all I do is repost and yap about Genshin

After 3 appeals, a glitching system, and endless generic rejections, I FINALLY GOT MY SUSPENDED ACCOUNT BACK! There is hope!! 🎉 After many appeals (3), multiple emails sent, tears shed, cortisol increased, I finally was able to get my account back despite the glitches in the ai that suspended it!! I am making this post because when I was in the trenches of dealing with this broken automated system, looking at Reddit was the only thing keeping me sane. I want to give people hope that you CAN break through the wall, even when it feels completely impossible. Here is exactly what happened and the technical workaround that finally broke the glitch:
The "On-Screen Instructions" Loop
My account was fully suspended due to an automated false-positive safety flag. Every time I submitted an appeal, I would immediately get a generic copy-paste email back from support stating: "In order to restore account functionality, you can resolve the violations by logging into your account and completing the on-screen instructions." The massive issue? There were absolutely no instructions on screen. When I logged in, my interface just showed a flat suspension notice with zero buttons, zero prompts, and nowhere to resolve or delete anything. The AI bots were telling me to follow a process that the app interface physically wouldn’t let me access.
The Workaround That Actually Fixed It After trying everything,
I decided to force the system to reset on the front end. Here is the exact sequence I used right before my breakthrough:
1 The Quick Re-Log: I logged out of my account entirely, and then logged right back in immediately.
2 The 24-Hour Digital Blackout: After logging back in to that frozen screen, I completely closed the app and stayed entirely off of it for a full 24 hours. No refreshing, no checking, no form submissions. I just let the server clock run down.
3 The Strategy Pivot: When I filed my next appeal after the safety lock cleared, I completely stopped arguing with the bot about policy. I just quoted their own email back to them. I wrote a highly specific, professional message pointing out the technical loop error. I told them: "Your emails say I can restore functionality by following on-screen prompts, but your system is glitching and won't display them. Please manually push the prompt or lift the block so I can comply." By shifting the issue from a safety dispute to a system interface glitch, it finally tripped the algorithm differently. A few hours later, I woke up to an email saying: "Our support team has determined there was no violation and has restored your account to full functionality." Total overturn, clear record!
Don't Give Up! If you are getting those maddening automated rejections, do not lose hope. The system is incredibly buggy right now, and the bots are running in circles. Try forcing a reset by staying off the app for a day, and start fighting the technical loop rather than just pleading your case. You can beat the glitch! If anyone is stuck in the same loop right now, feel free to ask questions below. Stay strong!

I still haven't received a response, despite sending them daily (not counting the ones I sent before, though less frequently). I haven't received anything, not even an automated reply. I tried using a different email address a while ago to see if they would respond, but nothing. Could you tell me if there's another way to contact them to discuss the suspension?

I finally got my account recently back due to self-harm cores. I was so depressed today in 2 days when I got suspended. But In more days, X just gaved my account. Now I pointly guess I can use it now thanks to X.

Inauthentic Activity Flag

Dear X Trust & Safety Team, I am writing to appeal the restriction placed on my account [@Username] for inauthentic activity. My account activity is very limited and completely manual. I only use X to like, bookmark, and follow accounts. I do not post tweets, reply to others, retweet, or use any automation tools. All actions are done by me, in real time, because I genuinely enjoy the content I come across. The flag was likely triggered because: I was browsing and engaging with a lot of content in a short period (I tend to scroll and save interesting posts when I have free time).

I followed many accounts that post content I like.

I liked and bookmarked posts rapidly while catching up on my feed or exploring topics I’m interested in.

I fully understand X’s rules against spam and fake engagement. However, I have not used any bots, scripts, third-party apps, or engagement services. Every like, bookmark, and follow comes from real interest. I am happy to: Verify my identity (email, phone, or ID)

Slow down my activity if needed

Provide any additional information required

I kindly ask you to review my account and remove the restriction so I can continue using X normally. I value the platform and always try to use it authentically.

Thank you for your time. Best regards,

[@Username]

[@Emailmail]

[Phone Number]

on may 12th, my twitter/X account got suspended for no reason.. i didn’t receive a email saying what i was suspended for or anything.

when i tried sending appeals in i haven’t heard anything back from twitter/X support in a few days or so. right now, im just wondering if anyone was lucky enough to hear something back from them and if you were able to get your account back. If so, please tell me how 😭this is crazy????

pardon my N5 Japanese

"Notice from Twitter, we, X, reserves the rights to permanently suspend an account without notice, this account have been suspended. Thanks, X"

I got suspended 2 months ago and I've sent 7 appeals and nothing worked, I worded it differently each times and it was along the lines of how I believe I was wrongly suspended, I am of age, I don't live in Australia, the country I live is in not in the EU...

And I mostly only post art, I may debate here and there but not as much as I used to anymore, I am very active on twitter, too. And now I have lost almost all of my main audiences

For context a person with the name of Duskrin said that he accidentally reported my account and had his friends report me too. Since I’m still new and still 15yrs old I immediately started to freak out since I just started joining X(twitter). He told me to talk to the X(twitter) tech support called “Ishan rodolf” and he told me to put in this email ‘xdatabaseofficial+thegreenjackal@gmail.com’ and my 15yr old brain was still nervous about my account being banned that I overlooked the fact it could’ve been a scam believed it and put it in. A few minutes later I got kicked out of my account and asked my friend to see if my account got banned/suspended they showed me a screenshot of my unbanned/unsuspended account. Realizing what happened I got pissed that I fell for a scam. So I went to the X(twitter) website to make a complaint about it. They replied saying that they couldn’t verify if I was the original owner of the account. So if someone can pressure them into giving me back my account I’ll happily appreciate it. Please and thank you