

Unionbank Orange Card turned to UB Platinum Debit Card
Hi guys, I don't know if this is the community to ask this.
My UB debit card was my payroll account 2 years ago and about a year ago, nag decide ako na dito na ilagay ang savings ko because of the lock and unlock feature.
Recently, I noticed pag unlock ng card ko, naging platinum debit card siya.
I'm not sure what happened. I tried calling their Customer Service pero di ako maka connect sa CS nila.
I looked it up sa website nila and may lounge access daw which is a good additional sa MB World ko.
Anyone experienced this change? Were you able to use the lounge access?
Thank you.