Freelance Video Editors: How Do You Handle Contracts, Payments, Retainers, and Scope Creep?
Hey everyone,
I'm currently working as a freelance video editor, and I'm trying to make my client process more professional and move from Upwork to cold emails.
A few questions:
- **From the initial sales call onwards, what does your process look like?**
- * Do you send the contract after the call, or do you go through it together during the call?
- * Do you send an invoice immediately after they agree?
- **How do you handle payment?**
- * 100% upfront?
- * 50% upfront and 50% on delivery?
- * Monthly retainer paid in advance?
- * Something else?
- **How do you deliver work while protecting yourself?**
- * Do you send watermarked versions before final payment?
- * If it's a monthly retainer, do you just trust the client, or do you have safeguards in place?
- **How do retainers work when your service isn't just editing?** For example, if you're also providing: How do you structure the scope so clients don't keep asking for "just one more thing"?
- * Thumbnail design
- * Thumbnail strategy
- * Content strategy
- * Posting/scheduling
- * Analytics and feedback
- **How do you avoid being taken advantage of?**
- * Do you limit revisions?
- * Define deliverables very clearly?
- * Have specific clauses in your contract?
- * Any lessons you've learned the hard way?
- **For those offering Alex Hormozi-style guarantees, how do you make them work without clients abusing them?** I'd love to know what kinds of guarantees you've successfully offered and what boundaries you put in place.
- **For agencies charging $1,500–$3,000+ per month, what does your retainer actually include?**
- * How many long-form videos?
- * How many shorts?
- * Thumbnails?
- * Strategy calls?
- * Posting?
- * Anything else?
I'm less interested in theory and more interested in hearing your actual systems and workflows. If you're running an agency or freelancing full-time, I'd really appreciate you sharing how you do it.