I'm an SDR, I'm an AI/Salesforce wizard, I have my SF Admin 1 Cert and have automated away pretty much all of my work outside selling. I've built flows and dashboards, set up sandbox orgs, worked with agentforce, used automation platforms like Make and n8n. My org is growing the Ops team, how can I reach out to senior leaders to put myself in the running for these opportunities?
Give me your best arguments for each company’s products. I don't care about their moral, economic, or ethical position. I just want to hear the arguments for the product. Codex vs Claude Code, Claude vs GPT, ect.
I run ShopBrain, an AI assistant built for phone repair shops and small electronics repair businesses.
The goal isn’t to replace your POS or CRM. It’s to work alongside the software you already use by helping answer customer questions, surface important business insights, organize information, and automate repetitive admin work so you can spend more time actually running the shop.
The goal with this post is honest feedback from repair shop owners and technicians.
Specifically:
- Have you found yourself spending too much time answering the same customer questions, digging through tickets, or managing admin work that feels repetitive?
- What’s stopped you from trying AI in your shop before? Cost, trust, accuracy, integration with your existing software, or something else?
- If you could see ShopBrain working with your own shop’s workflow and data before committing to anything, would that make you more likely to give it a shot?
Site is here for context: https://shop-brain.com
I’m genuinely looking for honest pushback and criticism. I’d much rather hear why you wouldn’t use something like this than collect a bunch of “looks cool” comments.
As a small tech repair shop owner, I’ve been trying to get a better handle on how everything connects across the business.
We use RepairDesk for CRM/POS, MobileSentrix and Injured Gadgets for parts, and Amazon/eBay for some online orders. I’ve also been using ShopBrain to bring the data together and make the reporting a little easier to understand.
I’m mostly trying to better understand things like repair profitability, parts spending, repeat issues, inventory movement, supplier performance, and overall trends without having to manually piece everything together every time.
What CRM/POS are you using? Where are you sourcing most of your parts? Are you using spreadsheets, built in reports, or another tool to bring everything together?
Would love to hear what’s working for other independent shops.
I have a M1 Pro 16" 16/512 and an iPhone 16 Pro, for those with similar combos, how does an iPad fit into your workflow/ecosystem if you have one. Is getting an iPad pro actually worth it considering this combo. Would an Air or even a base A11 be a better fit?
Likely will be quitting soon, at will company. On to a higher paying, less stressful role. Going from SMB tech sales as an IC to MM leadership role. For those in sales you know how it's month by month. Should I just quit on June 30 and say bye bye? Or give 2 weeks and risk being asked to leave 2 weeks too soon? Lmk
For those who do "street photography", how did you get over the fear (if any) of shooting subjects in public. Do you ask first? Does asking ruin the candid? Do you get to know them a little bit? Just want to hear everyones experiences
Moving to Japan so she has to go :(. 312k SR5 2WD, $5k, DM me if interested
Been with this SMB SEO/SaaS company for about a month and a half as an AE, in my previous role I was a BDM at a very small local MSP selling computer hardware to small local businesses and then signing them to 6-12 month maintenance and management contracts. Long cycle usually 3-5 months per deal just due to myself being the sole negotiator on the client side as well as on the supplier side. The thing I enjoyed about my last role was the long term relationship management with my clients. Checking in, solving problems, upselling at times, ect. So my problem lies in that as an AE now it's mainly run and gun pitch, demo, close, onto the next, standard stuff. My company has an opening for an AM which manages 150-200 client accounts doing that long term retention/upsell work. I want to make the switch from my current AE role to the AM. Has anyone done this before? How do I navigate that lateral jump? Is it too soon? Should I look into similar roles at other firms? I really do like the company and the product I've just been cold calling for 2-3 years now in this role and previous roles and I want to be more relationship/retention focused. Any help would be appreciated!