I think XP/LiveANew are out of business.
I just tried to order Betterdry through the XP website, because they're my usual vendor, but the page for the product is effectively gone. I just tried calling and got a voicemail that said they apologize for not being able to take any more orders through XP medical or Live A New, and then it directed you purchase other places. It ended thanking you for years of business and "Have a blessed day."
I'm assuming that's the end for them.