Delays, app glitch, mechanical problems, oh my!
I had a fantasy AA wouldn’t let me down this time. Ha! It started when I got to the PreCheck line and my number hadn’t ported even though it was on my AA account. Back to the ticket counter I went for a fix. Then my business flight was delayed 90 minutes for a landing gear problem. We finally boarded and their scanner wasn’t working so they had to manually enter everyone’s seats. Once aboard, the flight attendant wasn’t around for the safety briefing. And there is another 35 minute delay for a cargo door issue. I can’t remember the last time I had a smooth AA flight. At least I don’t have a connection this time. Will they ever be punished for treating their customers like this?