Can't get live feed from Feathersnap smart feeder
I bought a Feathersnap camera a few weeks ago and am trying to set it up. I have successfully paired the camera to my wifi, but when I try to load the live feed it hangs for a few minutes and then reports that it is unsuccessful ("unable to load live feed").
When I first connected the camera to the network it prompted me to do a firmware update, which I did. This then happened again- I accepted both invitations to perform the firmware update, and allowed it to complete both times.
I have tried power cycling the camera a number of times, but it has not helped.
I have also tried changing the wifi connection to use the guest connection, that that hasn't helped either.
My phone is a Pixel 8.
Has anyone else had this problem?