A new forklift repair company concept.
I have been forklift field technician for 15 years, I am certech certified master technician for HYG, and a master technician for MCF. This is not me looking for a job or hiring, but something of a brainstorming session and peer feedback.
I have always been an outspoken critic of forklift dealerships, and I have always been pro-worker and pro union. I never worked for a union, but I clearly saw the results of higher pay and results. Every forklift dealership I have interacted with on the east coast and Midwest is all structured the same. Hourly pay, overtime available, and usually a shitty bonus at the end of the year. Pay scale increase based on some amorphous data based off what the managers feel like.
Our options have long been, jump from dealer to dealer for pay raises, or go independent which can be scary.
I have long wanted to switch to independent with the goal of expanding to having technicians, keeping the same pro worker energy I have always had.
This is where I need some feedback. Obviously base starting pay varies based on area.
My general idea (based on rates in my area):
30/hr starting rate for 6 months.
After 6 months immediately jump to 35/hr.
After 6 months pay is increased 2-6% yearly based on easily trackable data such as safety, productivity, billable hours, and upselling. These increases will be objective to the data, not subjective.
I know this all sounds pretty standard. This is where I want to be different.
Each tech will receive 3% on parts/labor they write up and sell. So if you are dispatched to a job where you find the unit needs a new alternator and they say get it done. The tech will keep 3% of the total invoice.
This is truly a method that I think would have kept me elated to work and engage.
Has anyone had an arrangement like this? How did it work for you?
Please discuss.
Ps, days of pizza parties are over. Unless everyone wants one. lol.