G HUB not working
UPDATE: Completely uninstalled G HUB, then reinstalled using an older version installer (2023.1). So far, this seems to have worked.
This has been a seriously unpleasant experience. I kinda feel like I shouldn't have to regret buying this mouse.
Original Post Below:
Hello All,
First time poster here.
I recently bought a wired Logitech G502 HERO mouse. I've spent today and yesterday trying to get the G HUB application working on my Windows PC, and it just won't work.
I've installed G HUB; restarted G HUB; uninstalled, and reinstalled G HUB; restarted the PC, multiple times. Nothing is working.
I cannot get past "Something went wrong", after being on the "Loading applications" screen for about five minutes, each and every time.
I'm using Windows 10 Pro, version 22H2.
I notice during installation, the installer will claim so many MBs have downloaded, then it will roll back that number to something lower. I'm guessing this means the program is not downloading/installing properly? But when I try reinstalling G HUB, I get a message that it's "Working properly." So, I have to uninstall it, delete all its folders (according to Logitech's own instructions), then reinstall.
I'm at my wit's end with this thing. Any help/feedback would be appreciated.