Turns out my ACA compliant plan is a phantom/shell company
Canceling my family health insurance today-turns out it was a total scam
Imperial Health Insurance
It turns out the insurance provider I have is essentially a ghost network, a shell plan, a phantom policy. 15,000 deductible. Bought through the official marketplace, supposedly fully ‘ACA compliant’, a bronze plan.
First I discovered the doctors that are listed on our cards do not take our insurance. They said I have to call around and try to convince a doctor for husband and I or a pediatrician to take it. NONE have offered or even entertained this. I cannot take my children to get seen at a pediatrician. They both have ADHD. They had ONE provider listed as a child psychiatrist in their network and it essentially does not exist except on a screen. They have three numbers that all route to a voicemail that never calls back. I looked the doctor up and the practice does not exist.
The ‘cherry on top’? My son broke his arm and they refused to pay for a dime of it because it turns out there are no emergency providers in my county that take our insurance. WTF?! I asked if there were perhaps some in another county? They said no that would be out of network. WTF again?! The hospital/ER took our insurance card and looked at us like we were trying to pull a fast one or something. Like we were presenting a Monopoly or UNO card perhaps. NO medications are covered, except through a supposed online pharmacy that does not answer phones and has a PO Box for a physical address.
Why the HELL was I paying $600 a month for NOTHING? I feel so STUPID. I feel I have failed my family for making such a stupid decision, but I thought it was the RIGHT thing to do. I could’ve been saving all that and paying out of pocket for services. I want my money back, can I sue them?!
TLDR; it turns out my ACA plan is a complete shell plan, a phantom policy, a ghost network that does NOT exist except to collect premiums. Canceling it TODAY.
I WISH our employer covered healthcare.
Any advice on how to report these fraudsters? It CAN’T be legal what they are doing. It just can’t.