Delivery partner refusing and cancelling pick up for return order
My sister ordered 2 kids chair from flipkart a while back. The return date is only till 22nd, ever since she got the chair shes been trying to return it because the chairs quality isnt good.
Every time she schedules pick up for the return of the order — the delivery partner keeps cancelling it and never shows up. They call and ask what the item is because they apparently don't have space in their truck, we told them its 2 very small chairs that take up no space, theyve been cancelling the pick up almost every day now. After 22nd the return window will close and we wont get a refund for the product. But this delay is happening only because of the delivery partner.
What can I do to ensure that the delivery partner shows up and returns the order by tomorrow at least?