Failed rear motor - update
Posted a few times on this sub and a few of the shrills have downvoted me for daring to be negative.
Previous post.
https://www.reddit.com/r/etron/s/9CJc1RsugF
I am based in the UK. Fully aware that some countries do it better and quicker.
My car is now repaired and I pick it up Friday. (Needs an MOT)
In the end I had to do the following.
- Formal complaint to Audi.
- Formal complaint to dealership, known as Lookers in the UK.
- Posted a terrible review on trustpilot.
- Phone the dealership every few days and chase them.
- Threaten to cancel the finance plan with finance company.
3 months with no car is simply unacceptable. The dealership clearly has issues, coupled with the shortage of EB techs. Thankfully Audi UK pushed the dealership to get my car repaired and have at least apologised for this shit show.
My wife’s car took two months to repair, as that was from a different dealer and under that new car warranty, we at least got her a courtesy car.
The slap to the face there is that the dealer damaged the car so it needs to go back in to get damaged repaired.
It should need to be the case that it takes this level of effort to get cars repaired under warranty.
I hope this helps anyone thinking of buying an e-tron or getting screwed around by their dealer.