Hostinger is holding my data hostage 2 weeks before my plan expires (Disabled SSH, DB, and Dokploy + Support is a broken AI loop)
I need to vent and warn anyone considering using Hostinger for their VPS needs. My KVM 4 plan isn’t even expired yet—the expiration date is June 18, 2026 (about two weeks away)—and I have decided not to renew.
As soon as they realized I wasn't renewing, it feels like they completely cut me off from my own server to force my hand. Suddenly:
- My external SSH connection (Port 22) is completely blocked/disabled from the outside.
- My PostgreSQL database connection (Port 5432) is dead.
- The URL to my Dokploy panel is completely unreachable.
My application and data are literally sitting on a running server that I paid for, but they have completely locked down outside access, making it incredibly difficult for me to migrate my data out cleanly before the final cutoff.
To make matters worse, their customer support is an absolute joke. It is completely walled off by an aggressive AI assistant ("Kodee") that refuses to route to an actual person. Every single time I urgently demand to speak to a human, the bot just puts me in a fake infinite queue and gives me the exact same copy-pasted response:
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No one ever joins. I am stuck in a loop with a bricked server that I still legally own for the next two weeks, and an AI support bot that acts like a brick wall.
If you care about having actual root control over your server and need reliable support when things go wrong, stay far away from Hostinger VPS. They will lock you out the moment you decide to leave.