Buy Back question - Sorry, StudentAid.gov is currently unavailable.
We're trying to apply for buyback. My wife is very close to forgiveness, but we're stuck in the SAVE limbo. We're ready to pay the buyback and get her PSLF.
Every time we start the reconsideration process we confirm her contact information and then on the second screen we get:
>Sorry, StudentAid.gov is currently unavailable.
It's been three weeks now of getting the same message. What do we do?
RESOLVED: I attempted to apply first in Chrome. It didnt' work. So I opened it in Edge, and same - no success. I then opened a live chat, by going here: https://studentaid.gov/help-center/contact , explained the problem. I'm still waiting for a reply in the chat, but the page works now!
Simply opening a live chat (without actually chatting) appears to resolve the issue.