
My experience with the new EES system (Indian Passport)
I recently travelled to Italy in May 2026 - when I arrived, all the biometric kiosks were switched off. I walked through the normal immigration line, the officer stamped my passport and I was in. No fingerprints, no photos taken. 20 minutes.
I travelled to Germany in July 2026. Arriving at Frankfurt airport, there was absolute chaos. There were about 20 self service kiosks in front of the immigration counters. There was a single long line that seemed to be going to the kiosks and then back around again to the immigration counters. Someone then mentioned that I needed to pre-enroll at the kiosk before getting into the line for immigration. So i walked over to one of the machines - it scanned my passport but said to go to the manual immigration counter. My understanding is that it only accepts Biometric Passports, so if you've got your Indian passport over 2 years ago, you probably don't have a biometric passport and have to go to the immigration counter anyways. By this time another flight had landed and the original line I was in had tripled. If I had just waited there and not attempted this pre-registration, I would have been out of the airport in 20 minutes. Instead, I had to now walk to the end of the line and wait for about 90 minutes to get to an immigration officer. Again, no fingerprints, no photos taken. Just a stamp on my passport.
There was no one to coordinate the lines and of course, since it was a flight from India, everyone was trying to skip the line and jump ahead. In fact, I noticed quite a few senior citizens who kept pretending to be completely clueless and walk through the fast lane (reserved for connecting flights within 45 minutes). I use the word pretending because they were approaching non-indian travellers and asking where to go - the moment I spoke to them and explained they had to get in line like everyone else, I got the nastiest of looks and no response.
Also, I bumped into a few surprisingly over confident indian uncles who insisted that just by scanning their passports at the machine, their pre-registraiton was done. I asked them if the machine had clicked their photo or taken their fingerprints, they said no - as long as you're standing in front of the machine it can do all these things. Yikes.
In conclusion, I think if you have a non-biometric passport, you would ALWAYS have to stand in line and get a stamp on your passport. So don't waste time trying to pre-register at the kiosk - just get in line for the normal immigration counters.
Please update me if I got anything wrong.