Safelite repair employee help
Hello, I am a repair person and lately I am anxious. I had a client message me saying a repair I did a month ago is spreading. Im scared. Will i be in trouble? I also had another review the other day the client is mad they still see the impact and claims its uglier than before but.... will i be in trouble? Im scared. I never had either claims like that in my over year being here and take such high pride in my work so I am scared. I dont want to lose my job or anything. Or be viewed less of a worker.
I guess what I am saying is
Is it my fault or will I be in trouble if a repair I did eventually cracked?
If someone is severely unhappy with a repair and left me a bad review will that bite me on the butt down the road?
I am just very anxious