When to walk in to store for new sales support?
I’m buying my first EV, a 2026 Model Y.
I just learned over the past couple days that my promo financing rate won’t be honored if it passes the approval window, meaning I have to reapply for credit.
I ordered my vehicle on 7/29 and still have nothing received a VIN. I messaged support via the app and they’ve responded with general, and unhelpful messages.
I’ve read on other subs that Tesla can extend the loan for you at current rate or request a different bank with longer approval windows to fulfill the financing. I’ve also read from other that a service rep in store is typical more helpful and accommodating than those online.
I’m getting anxious that I won’t get my VIN before financing expires and lose out on the 0.99% APR. It’s been 3 weeks already since I ordered.
At what point is it ok / is it worth it to go into a physical store to speak directly with an advisor?