What is VA protocol when a patient reports inappropriate sexual touching by a VA employee?
I’m trying to find out what VA policy/procedure requires when a patient reports that a VA employee inappropriately touched them in a sexual manner while they were receiving care at a VA facility.
I’m specifically interested in what is supposed to happen after the report is made. Is there a required reporting chain, incident report, patient advocate involvement, notification to leadership, investigation, follow-up with the patient, or other standard procedure?
I’m not asking whether I should report it — it has already been reported. I’m trying to determine what the VA was required to do once it was reported and whether the proper procedure was actually followed.
If anyone works for VHA or knows the applicable VA directive, handbook, policy, or SOP, I’d especially appreciate the policy number or a link to it.