Second Ryzen 9800x3d died
Hello,
my second 9800X3D CPU has now died in an ASRock B850I Lightning WiFi motherboard. The first one died while the board was still running the BIOS version it was shipped with, 3.15. The second one has now died after about three months of use, after I had updated the BIOS to version 4.10.
Both CPUs are now being sent to AMD for RMA. Regarding the motherboard, I have contacted the retailer, who will apparently forward the case to ASRock.
What are my chances of getting a replacement motherboard? I’m asking because the motherboard itself technically still “works.” How did you handle your ASRock RMA in a similar situation?
The retailer also told me that it is unlikely that the motherboard killed the CPUs. He contacted ASRock, and according to him, ASRock claims that they are not aware of any such cases (lol?).
This is simply incredibly frustrating. Even if I were to receive a replacement motherboard, I obviously wouldn’t use it anymore. I simply don’t have any trust in ASRock anymore.
How can an issue like this just be ignored?