Help - Vinted sided with scammer
I sold a pair of £50 designer sunglasses a month ago in pristine condition. Packaged really well and no way any damage in transit could’ve happened. I thought the buyer was unusual from the moment they ordered the item - it was a male account and their listings were of £500+ tech items and they bought a women’s pair of sunglasses.
When the item arrived the buyer claimed they had an issue and uploaded photos of the sunglasses with smudges on the lenses. This was not there pre-shipping, I even had photos to prove it. Vinted took a month to withhold my money and review the case and my photos before finally deciding to side with the buyer.
They want me to initiate a return and refund me when I receive the item. I’m worried that the item I receive will be damaged due to the buyer or maybe won’t even be the same pair of sunglasses. And I’m worried if I open a case Vinted won’t side with me and I’ll lose my money.
What do I do?