r/BehindTheClosetDoor

Everlane has been a great bread and butter brand for me the last few years, especially their denim and office dresses.

With SHEIN acquiring them, I’m afraid their nice quality merchandise is going to be more plastic crap.

Another one bites the dust, I guess.

I’ve been using Flyp to cross list and I generally like it. However now I’ve ventured into selling on Vinted and their platform doesn’t support it. I cross listed all 400+ of my items by hand to Vinted (worth it), but now that I’m fully there, it’s a lot to keep track of when something sells and I’m worried eventually I’ll miss something and sell an item twice. What cross lister out there does Posh, eBay, depop, Mercari (although I’m listing there less and less there), and Vinted? Bonus for FB Marketplace but not necessary.

I’m also nervous in general about switching cross listers because then I’ll have to do it all over again I’m assuming!? How does that work!? And I have good data in Flyp, I wish they’d just add Vinted! I’ve contacted them about it already…

Hi all! My sales are awful this month. Worse than this time last year. Is that the trend? Wondering if it’s the economy/Poshmark, or something that I am doing. I cross post and eBay and Mercari are terrible as well.

Okay, so as of recently I had started basing my prices on the MSRP value of the item, not the recently sold as I know a lot sellers letting go of items just to get rid of them, or pay per pound at the bins. I still feel like that affects the prices of the resell market but I understand that people are able to run their business how they want.

Yesterday, I bought a NWT Donni sweater at my local thrift for $5. I have seen that brand before, I thought hey it could probably fetch me at the very least $25. Well, then I cut the price tag off, list my item, I am looking on Posh to see others listed, and I see the exact same one, also NWT listed for not even kidding $7. I saw another one at $10. While I should have checked comps, Donni sells items retail at $150-$500, I feel like $5 on a NWT top was a no brainer.

At this point, what am I supposed to do? Its a one-size item, so its identical to mine. Should I still list it aiming for that $20 range? Is it even worth it? Here is to another item thats just going to sit in my closet for 2 years probably

I often use "vtg" in my title for vintage items because it frees up more space for keywords. On eBay they are interchangeable and considered the same in search results (so if you type one or the other in search, both will come up), at least in my experience and what I've heard from others. Is it the same way on Poshmark? If not I might need to re-work my Posh listings...

Does anyone know how to see in Poshmarket when a buyer is a repeat buyer, meaning that she is purchasing now and has purchased from you previously? I am trying to build my client base and want to reward/encourage buyers to come back!

Just wondering from more experienced sellers what is a good method for countering offers? Almost anytime I counter the buyer either responds back with a little bit above their original offer or they just completely ghost. Twice I’ve clicked “match buyers last offer” and then they do buy it. I just thought countering wouldn’t really be a problem because my logic is if you really want to buy the item why would you mind paying just like 10 or 20 bucks more?

I’ll give an example. I have a high quality real leather purse that was originally like almost $500 in basically perfect condition and I have it listed for $250. I sent them an offer for $210. The buyer counters $150. Considering the very lowest I wanted to go was like $200 I think ok I’ll meet in the middle closer to their offer for $175. There’s no way they won’t accept that. So I counter at $175. Nothing. Crickets. Like this purse is worth $500 and you don’t want to spend $25 more? It’s just confusing to me idk. But I’m only a seller and not a buyer so it’s possible I don’t see the full picture here. That’s why I would love some insight from more experienced sellers and buyers too. Any help is appreciated! Thanks.

Edit - I know the economy is bad. I know people aren’t spending a lot of money rn. My question is asking about a good method of countering offers since mine doesn’t seem to be working.

I’ve been selling on PM for ~6 years, but taking it seriously for the last few. I learned TODAY there is an option combine shipping, if a buyer completes multiple purchases separately!!!!

The lack of this option was always a huge headache! I always wanted to offer combining so the buyer doesn’t pay multiple shipping charges unnecessarily, but that required canceling both orders and having the buyer re-purchase. Sometimes I would ask but wouldn’t get a response, so I was in limbo not knowing if I should ship or wait. Other times they would say yes, but then wouldn’t re-purchase so I’d lose both sales. Any way you look at it, it was annoying!!

I can’t believe I just learned of this today. Not sure how long it’s been available, but I wanted to share in case there were others who were also unaware!!

Rules— (they are specific!)

1. You must combine within 24 hours of the first purchase
2. Can be applied to any items purchased within those 24 hours
3. Must allow 3 hours to pass after last purchase before combining
4. You can only combine once (if you combine and then they purchase additional item, you’re out of luck!)
5. Poshmark will refund the extra shipping to the buyer once the combined order is delivered
6. Same 5 lb. limit applies

How to do it—

1. Go to an order page of the items you want to combine
2. Click on “flag” at the top that says “combine eligible orders” or there should be an option after selecting “Multiple Shipping Label Options”
3. Confirm items
4. You will receive a new label for combined items!\
   *Original labels will no longer work

You can do all this without discussing with the buyer, if desired!

This was a bug functionality upgrade that I can’t believe I missed. I hope you’ve known but if you haven’t, now you do!

We have been talking about closet clear out and the experiment where Poshmark took it away from many of us. I was one of those that it was taken away from so imagine my shock today when I went on and saw the banner that said closet clear out! Those of you like me who have had it taken away, Go check and see if you too have closet clear out today. I’m just wondering if their little experiment is over or if I somehow am part of another experiment where they have added me back in for some reason.

I'm so frustrated with buyer cancellations. In the past month, I've had a bunch of cancellations across Posh, Mercari, and eBay. Just today, a buyer who is also a seller bought this item, but it was after the post office closed. Just now, she requested cancellation and wrote this whole soliloquy about how she's so stressed that she spent soo much. I wanted to say, "Do you mean you realized you probably can't resell it for 4x this amount?" because her listings are all 3-4x what mine are listed for, the same type of item.

I've also had several people recently ask to cancel, claiming their child did it. Really? Your child figured out how to submit an offer? More like, you made a bunch of offers and someone else accepted a lower offer. If your kid really is buying shit on your phone unsupervised, I hope they're sending your nudes to your exes, too. Take some responsibility!

But as a seller, you have to accept it and do a refund, because otherwise, these slobs will just damage it and cry about it to get a refund and keep it.

It's so shitty, and it doesn't hurt buyers at all. But then I relist, and I ​​lose all the likes I had. Can't they at least restore the likes? What a bunch of shit.

eta: And this morning I have a cancelation request on ebay, for an international buyer who made an offer. Says "purchased by accident." You've accidentally sent an offer, which required clicking thru multiple steps? Liar.

But I did sell the item that was previously canceled and made me post this. This time at full list price. And it went out this morning.

So I sold a pair of jeans new with tags (Amiri) they sold for the full price of $300. I don’t usually sell men’s, jeans or items over $50, so I did wait until the next day to ship because of scams. The buyer had no previous reviews or items listed. Well I never got a cancelation so I shipped next morning, about an hour after it starts tracking I get a message from the buyer, “hey you know these are fake right?” I was surprised so I responded well they are new with tags and well photographed. I’m a 5 star rated seller and I don’t sell fakes. I included my stats and return rate. She responds “well I just bought these and didn’t look at the pictures but they are for sure fakes, don’t worry you will still get your money” I said “I don’t know how you can even tell you haven’t recieved them yet?” She says something about the pockets and label is a giveaway. I respond that I will attempt a package interception to have them sent back to me because I can’t afford to get scammed on these. She says no, she still wants them, let them come through. I attempted a package retrieval anyways but because they were bought through posh usps wouldn’t allow me to submit it I guess? Eventually 3 days later it shows delivered. She doesn’t rate and I get my earnings. Ok I think, well yesterday (a week later) the package shows back up at my house unopened. It says no address available. My earnings are still in my account for now, and I just got an email saying my package is on its way back.

So my question is what do I do? Can Poshmark take the earnings back from me? Is that fair?

So since I recently shared a very wacky return situation on here (that I’m still dealing with) I want to share the story of the only other return request I’ve ever had on Poshmark as a seller. So I sold a woman a leather jacket. It’s a vintage leather jacket and it has a unique collar and lapels and very unique zippers. As soon as she gets the jacket she sends photos of it ripped at the collar and is very angry that it’s damaged. I tell her I’m so sorry it must’ve gotten damaged in the mail I approve the return and say I’ll make sure she gets her full refund. I thought I was doing the right thing. Also, this was my very first return and I had never had anything like this happen before.

But then instead of responding with something like “thanks” she responses accusing me of “switching out the jackets” and says this jacket is completely different than the one in the listing photos. I tell her I promise it’s the same jacket. Look at the collar and lapels. Look at the tags. Look at the unique zippers. This jacket is vintage. I wouldn’t even know how to find another one. I promise it’s the same jacket. She goes back-and-forth with me a little bit where I try to reassure her it is indeed the same jacket and also reiterate to her that I’ve already approved her return.

Then she suggests that I must’ve sewed on the lapels and tags and attached the zippers onto another jacket. I told her I wouldn’t even know how to do that. I’m simply not that talented. I promise it’s the same jacket. Anyways, Poshmark finally gets involved. Poshmark reviews everything and I tell Poshmark I already approved her return because I don’t want anyone to get a damaged item. Poshmark then confirms this jacket matches the listing photos. Never hear from the buyer ever again.

So anyways, I guess the point of this is if you’re dealing with a weird return situation try not to take it personally.

​

My MIL passed back in February and my FIL has asked me to take care of her clothes and shoes. She had a personal shopper/private store and designer where she got all of her items. Shoes and clothing are higher end brands and everything is in immaculate condition. She had been ill over the last 3 years and lost a lot of weight but still kept her retail therapy strongly intact. I would guess over 60% maybe more has never been worn and if worn, no more than 2x max. When she found a brand she loved she would buy it in every color available in her size.

The plan was to have a buyer come and take what he wanted and cut a check then I would list what he didn't take. The same buyer that would take the sale clothes from her designer. Insert family drama and a psycho sister in law, that was all blown up resulting in finding a solution for these clothes and shoes.

We had to pack them all up and bring them to our house, and we are busting at the seams. I signed up and slowly started to list on posh but it is slow, not much traction and am having similar experiences as others that have posted here. She was very petite always then continued to get smaller as her health declined so everything is xxs-00 to S-4's which I know can be a challenging size to sell.

I set up an ebay account to cross post but I just haven't had the time to focus there and honestly only have 3 listings haha. Am I even looking in the right direction here? I know it will take a while to build up and I will keep working at it but I am also wondering if I am barking up the wrong tree.

She was the most beautiful and kind soul. She was known for her fashion and it was so much of her identity and passion. I adored her and we had a very special relationship and I know it seems like im complaining, I'm not, just overwhelmed. Without much direction. This is a way of honoring her also and respecting her dignity and passion.

So I suppose I am looking for advice from experienced sellers on the best platform/platforms, tips or tricks and best cross posting app. Words of wisdom or any support please.

Thank you Kindly!

I have a potential customer that has been liking and building bundles for well over a year. Sounds groovy, right? Problem is that’s whenever I try to send an offer or message her with the @ symbol I’m notified that I cannot “make an offer to sell to this user.” It sounds like she has me blocked, but then how is she able to like my items and create bundles? Stumped