u/Jellyfish-Ninja

Arrived to new place hours ago. There’s literal human feces on the floor leading into the kitchen. The stairs are disgusting & look like they haven’t been cleaned in years. Admittedly, room is mostly fine. However, I feel uncomfortable staying here and using these facilities. Support is telling me that since it’s all in common areas and host can’t control what guests do, they will not cancel or relocate me. By staying, I feel I may be retaliated against because I reported it and host has already been a little aggressive in messaging. I don’t want to stay here. What if they refuse to escalate? Do I have ground to stand on?

I’ll be moving to Philly in a couple weeks and looking for a place to stay short-term. I’m cool with a sublet or furnished room. I’d like to have somewhere to park and cool my own food. Any leads or suggestions? Thanks.

Coldstone’s app is frustrating. Birthday reward was in app but store used phone number and couldn’t find it. They said it’s because the rewards expire after 14d but stay in the app and they can’t do anything about it.

While I get that the store doesn’t control the app, it seems like an issue the app developers should fix since the reward doesn’t indicate an expiration and could be assumed that it’s active while appearing in app.