Automated text response?
I have a seasonal business that gets hectic quick for about 2 months or so. Since it’s seasonal, I don’t bother hiring anyone to answer the phone and do scheduling, I just do everything myself as I go. I don’t answer calls all day as my phone non-stop rings, but I have my voicemail setup to tell customers to text me with their location and what exactly they need done, just general info so I can give a quote. And at the end of the day I’ll get back to everyone that has done so and it’s always worked great that way. I do have a few shortcut texts set up so I’m not having to type the same thing repeatedly to each customer multiple times per day and that alone has worked great. Is there a system that adapts to my way of talking to customers so it can respond automatically and possibly even schedule customers without any input from me? I’m sure mistakes will be made and I’ll have to review and correct some stuff, but I feel like that alone would save me a lot of time and stress while trying to run my business.