
Back ground check issues…
Hopefully someone can help!
Uber sent emails saying I need to do another background check… I’ve worked for about a year. Anyway I missed the emails then when I tried it says the link has expired.
My account tells me to contact support and well if you’ve done uber you can guess how this is going.
For two weeks I’ve been trying to get them to send an updated link so I can do check and go back online.
They keep saying they have escalated it and I will hear back soon, then ending the chat. You can’t speak to them on phone anymore.
I got in touch then on Facebook who advised they have also raised it and I need to wait 48 hours. This was almost two weeks ago, almost a dozen times I’ve spoken to people trying to get this sorted and nothing….
I spoke to Sterling they said uber just needs to send me the link
Any advice?