Letting agent / landlord claiming I need to give two months’ notice, but CAB are saying one?
So I am moving out of my rental property after four years, it was already a periodic / rolling tenancy before Renter’s Rights came into effect from May 1st. I gave my notice in line with when I pay my rent.
I’ve done a lot of research on this sub and I’m aware it’s a common issue. Renters rights’ guidance only refers to fixed term tenancies turning into periodic and requiring two months, but not existing periodic tenancies. After I’d secured my new place, I spoke to CAB and they said I only have to give one month per my contract and the guidance that periodic notices are still valid after May 1st. So I gave in my notice last week, but my letting agent and landlord are claiming it’s two months’ and are not budging no matter what I say.
I even went into the office in person to speak to them and when I mentioned what CAB said, they called them “idiots”, which is pretty telling. I haven’t backed down and have stayed firm that I’m handing in notice in line with my contract and my move out date will be July 31st. I also put together an email to them outlining the guidance from multiple sources that support my dispute (NRLA, Shelter, Unison, MyDeposits etc) and the agency staff member fired back saying I’m “categorically 100% wrong”.
I also told them I’d never received the Renters Rights Information Sheet (which I know they get fined for) and they sent a receipt saying they emailed it to me but I’ve checked my email high and low (spam, deleted etc) and can’t find no such thing. So sounds like it never came through or they photoshopped the receipt to save face.
I’m moving into my new place immediately after so I don’t want to be paying an extra month of rent. I’m also worried they’ll try and retain my deposit because of it so I’m at loss of what to do. From the research I’m done it seems to be a bit of a grey area legally. At the moment I’m being reasonable and staying firm on my decision, and they’re advertising my room from the date after I leave so hopefully all will be fine if it gets filled quickly.
But is there anything else I can do or advice anyone could give? I was hoping they’d drop it once I sent that letter but they just doubled down. Seems like a lot of people are in this same predicament and they’re trying to rinse me for every penny.