Seller Feedback & Awareness Post
So the situation is this:
The seller made a post for the Smashbox tint at ₹400 + shipping (around ₹70–75). I texted her, booked the product, and completed the payment. You can verify this in the chat screenshots.
This conversation happened on 19th, and the delivery date was supposed to be the 21st, so there were only around 2 days left for dispatch.
The next morning, the seller texted me asking me to share my QR code so she could refund my money. I had just woken up at that time. I replied that I could share my QR, but she could keep ₹100 as a booking amount. However, before proceeding further, I opened Reddit and saw a post against her.
After reading that post, I immediately deleted the QR code because it became clear that she was simultaneously talking to multiple buyers and was willing to sell the product to whoever paid more, while refunding the original buyer. I confronted her regarding this.
After that, she explained that she “didn’t want to hold my amount,” and that another buyer was insisting, so she quoted them a higher price. At that point, I genuinely believed this might have been her first mistake.
She then requested me to help save her reputation because a post had already been made against her. She asked me to comment in her support. I advised her to simply admit that she made a mistake and stay committed to the original buyer. She later made a public post stating that she would stick to her word and sell the product to her buyer. That buyer was me, and she had already committed this in our chats as well.
However, over the last two days, she repeatedly kept indirectly mentioning her “loss” and making me feel guilty about the pricing situation.
Then again today morning, she messaged me asking for an additional ₹50, saying it was “unfair to the other buyer.” This led to another argument, and she even mentioned involving the moderators. Before things escalated, I clearly told her that I was willing to pay the extra ₹50 just to avoid unnecessary drama, and I even asked her to share her QR code. Later, when she again brought up involving mods, I deleted the ₹50 message and QR discussion because the matter was becoming unnecessarily complicated.
At that point, I honestly did not even want the tint anymore because of her behavior, but I still tried to proceed maturely. I even said I would ask the moderators for clarity.
A few hours later, she suddenly texted saying that the product had been delivered and asked me to arrange pickup/shipping. I requested a simple product picture before proceeding, which is completely normal and a buyer’s right. However, she refused to provide any picture and said she would directly pack the product. She then told me that if I was uncomfortable, I could cancel the order, otherwise proceed.
This entire behavior felt extremely unprofessional and almost as if she was indirectly trying to make me cancel the order myself.
Another important point: in the same Reddit post where she claimed this was her “first mistake,” people commented that this was not her first split/order situation and that she had successfully completed similar deals before. So this was clearly not an entirely new situation for her.
In the end, after all the confusion, arguments, repeated price discussions, and pressure, I finally asked for a refund. The moment I said that, she refunded the amount within seconds.
Apart from me, there were around 5–6 other buyers involved, and at least one more person was also asked to pay extra. This genuinely felt like an auction system — whoever paid more would get the product, while the original booked buyer would simply be refunded.
I’ve shared all the details with the mods, including the screen recording from Reddit to WhatsApp, from start to end.
And appropriate action has been taken against this seller.