Mistake on Support Site

Mistake on Support Site

The support page describing what each product / bundle gets is no longer accurate. "With Visionary, you get access to all our premium services and features at their highest limits" is the problem.

Meet is offered to Workspace Premium users with 250 members.

Lumo is offered to Business users with (this is copied and pasted from the Visionary upgrade page in Lumo which....what?:

  • More Max model usage
  • More messages & chat history
  • More image generations

The page also says that they get 'Unlimited Usage'. This seems to no longer be true of 'Max' chats based on the Lumo Plus pricing page and the above description.

u/Ok_Combination_1548 — 6 days ago
▲ 1.1k r/ProtonPublic+3 crossposts

Announcing Lumo 2.0: the most significant upgrade since launch

Hi everyone,

We’ve just launched Lumo 2.0, a massive upgrade which has seen our private AI tool rebuilt with reasoning, visual capabilities, memory, customizable AI assistants, and improved web-search. With this release, we have significantly closed the gap in terms of intelligence and capability with the latest and greatest models from OpenAI (ChatGPT) and Anthropic (Claude).

Here's what's new:

Performance

Lumo 2.0 has been rebuilt from the ground up, resulting in a 240% score increase on the independent Artificial Analysis Intelligence Index when comparing Lumo 2.0 Max to Lumo 1.4.

Lumo can now reason through complex, multi-step queries. You can now choose fast or thinking mode, making everyday interactions feel faster while giving complex, multi-step queries additional depth.

Multimodal

Lumo 2.0 is now multimodal. You can:

  • Upload and analyze images
  • Generate entirely new images from prompts
  • Edit existing images
  • Turn a rough sketch into finished artwork

As with everything in Lumo, this happens while your conversation stays encrypted and inaccessible to anyone else,  not even Proton.

Memory

Lumo can now remember context across conversations, learning your preferences over time. You stay in control: you decide what Lumo remembers, what it forgets, and what it never learns to begin with.

We've also doubled the context window, so Lumo can hold longer conversations and reason across longer documents and datasets you provide.

Custom Lumos

You can now build "Custom Lumos",  customizable AI assistants that follow your specific instructions every time, so you don't have to set the scene on every new conversation.

Web Search

Web search has been drastically improved, with live results and cited sources. Ask Lumo about current news, live financial data, or the weather, and it can generate brand-new widgets to display the answers.

Privacy

None of this comes at the cost of privacy. Lumo 2.0 keeps everything that makes it different to Big Tech’s AI:

  • Zero-access encryption, no logs, no data sharing
  • Never trains on your conversations
  • Fully open source
  • Built on European infrastructure, backed by Swiss privacy laws

Lumo 2.0 is live now. Use our Max and Lite model for free. A Professional tier is also available for teams.

Try it → proton.me/lumo

Stay safe,
Proton Team

u/Ok_Combination_1548 — 6 days ago
▲ 281 r/ProtonPublic+1 crossposts

Photos for Proton - v2.3.7

Hey everyone.

Thank you so much for all the feedback. The app has reached a point I think is worth another post: a lot of new features, UI and UX improvements, and performance work have gone in.

It is an open-source (GPL-3.0) photos app for Proton Drive on Android. What it does:

  • end-to-end encrypted backup of your photos and videos to your own Proton Drive
  • per-folder or full-library backup, Wi-Fi-only if you want, and optional delete-after-backup; after a reinstall it recognises what is already in your cloud instead of uploading it again
  • one-tap free-up of device copies that are already backed up, to reclaim phone storage
  • remove location and camera metadata on upload or in bulk, optionally on your phone copies too
  • albums with email sharing, plus public links for individual photos and videos
  • a built-in photo and video editor (crop, rotate, adjustments, filters; trim and music for videos)
  • a photo map, a calendar view, and search
  • a hidden vault, in-app cloud trash, and home-screen widgets
  • works offline, 8 languages, light/dark and colour themes

(for more details visit GitHub or the website)

---

If there is a feature you would like to see, the easiest place to request it is GitHub Issues, or just drop it in the comments.

u/Ok_Combination_1548 — 12 days ago
▲ 484 r/ProtonPublic+1 crossposts

Proton VPN’s no-logs policy annual external audit

We’re pleased to announce that Proton VPN has passed a fifth consecutive annual third-party audit of our infrastructure that confirms our strict no-logs policy. When we say we are a no-logs VPN, it is not just a claim: it has been double-checked by independent experts.

Many of our competitors have never been independently audited or have performed a slight-of-hand, getting their privacy policy audited instead of their actual no-logs infrastructure. And even where their no-logs claims have been independently verified, many don't publish them, require you to sign a non-disclosure agreement to access them, only make them available to paying customers, or otherwise make it difficult to read the report.

By contrast, Proton VPN openly publishes the full no-logs report for anyone to read. As an organization founded by scientists who met at CERN, we believe in peer review and transparency. This is also why we make all our apps open source so that anyone can examine our code. 

Read more: https://protonvpn.com/blog/no-logs-audit

2026 audit: https://drive.proton.me/urls/DZVEJZFYHM#FPSKdUEykprb

u/Ok_Combination_1548 — 19 days ago

Proton Marketing: Unlimited

I've been among the group complaining for a couple of years now that Proton is misleading its clients with their "Unlimited" plan. I think starting with their Standard Notes acquisition, they decided that it didn't count as a Proton product and that it would be a separate subscription. After that, Lumo and Meet were excluded from their Unlimited plans.

It's still a great subscription and an amazing value*. I don't blame them for the business decision. I understand that these are too expensive to fold in at the price and they don't want to raise the price. But, it's false marketing. Calling it "Unlimited" premium access and limiting premium apps is misleading.

*Weirdly, Duo is a much better value, 50% higher cost doubles your access, gives you Scribe, and quadruples your storage. It's a separate conversation but it might be time to give Unlimited users more storage soon to close at least that gap.

Imo Proton should offer users a limited improvement over the free versions of these products (ex: offering a 'mid' tier of Lumo with a longer chat history or more projects. Or adding integrated Meet scheduling in Calendar and local recording. Maybe letting Standard Notes users count their storage against their Drive and give them revision history, and web clipping. The kind of things that don't add significant cost to Proton but do add more utility to subscribers without giving them the 'full' and more costly perks)... Or, change the name of Unlimited (or, both).

They've recently admitted an interest in changing the name. It's been a few months without an update on their end though. I'm curious if this community has opinions about this?

reddit.com
u/Ok_Combination_1548 — 21 days ago