▲ 5 r/ryobi

absurd recall warranty policy - any recourse?

EDIT: TIL this is industry practice. Bummer but ok!

Hi! Just wondering if anyone else has advice or experience. Our 40v mower was among those recalled and last year we got our replacement. Today I went to turn the mower on and the blades weren't spinning. Tried a bunch of stuff - couldn't get them going. No problem, I thought, I'll call ryobi's excellent customer support line for help.

I learn that despite the current machine being manufactured and received in 2025 that it is out of warranty, because warranty is based on the purchase date of my recalled mower (2021).

This seems nuts to me in the case of a product recall due to risk of bursting into flames, but whatever. Especially given that my replacement is only about a year old. The nearest ryobi tech is 160 miles away.

Has anyone ever successfully disputed this warranty policy in the case of a recall? Any advice for finding someone to work on the mower who isn't a licensed tech? We're in a pretty rural area but drive into a major city about once a month.

Thanks!

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u/PibbsMcChibbs — 14 days ago

Replacement planning: 50 year-old steel septic tank

We moved to our new home in Maine at the end of May. We bought it with the knowledge that we would be due for a total septic replacement soon, but thought we might get a full year of use out of our tank before then. Based on what I'm learning, it seems like not. We have never had a septic system before, so this is totally new territory for us.

The facts:

- It is a 750g steel septic tank that was installed in 1974 when the house was built (the house is 2,400sqft)

- The local septic company has one maintenance record of a pump out in 2006 -- nothing since then

- We have no idea where the system is (I have contacted the former owner asking for any information he can provide about location or other companies they may have hired for maintenance)

- Our home inspector could not remove the cap from the line to scope it so we did not get it inspected as part of our purchase

My questions are:

i) should we be planning for immediate replacement asap, or is it safe to wait a year so we can save up and plan?

ii) should we try to get the tank pumped? it seems like that increases risk.

iii) did we make a terrible mistake? lol

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u/PibbsMcChibbs — 4 months ago

Coastal Maine - termites or ants?

I found this frass and wood damage around our screen porch. We live on an unabridged island in coastal Maine. Does this look like ant or termite grass? I dealt with subterranean termites when I lived in Texas and this frass looks different to my eye. I've seen a couple carpenter ants around (pic included of one I found crawling on me the other day).

It's a big job to get a pest professional out to my area - would appreciate any insight before I hire someone. My understanding is that I can treat ants myself.

u/PibbsMcChibbs — 4 months ago
▲ 7 r/ebikes

$800 LBS tern assembly & "accessory integrations" package?

I'm buying a Tern Orox R14 and I got an invoice from a LBS yesterday that includes an $800 "Assembly and Accessories Integrations" package. This fee at the LBS in my former city was $200 - am I insane, or is this absurdly high? Is this just what this costs these days?

More context:

I recently moved to a new town and am going through a LBS to order a R14 Tern Orox. I've had an OK but cumbersome experience. I knew what I wanted from the jump in terms of bike and accessories after doing my own research, but the sales associate insisted on taking me through a whole AI research process to recommend alternatives and has sent long AI-generated content via email and doc on the bikes and accessory research documents. I like a person who's passionate about their job and needed to do this through a LBS so thought this is fine whatever, but I'm floored by this line item and so exhausted by the reams of AI research that I'm considering just ordering this to a LBS one state over ($200 assembly fee) and picking it up when I visit my in-laws next month.

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u/PibbsMcChibbs — 5 months ago

moving x-country, or not?

Hello! 33f. Longtime listener, first time caller. It's me, my partner, and two old dogs up against this.

I was diagnosed on Thursday with grade 1 mixed histology ductal and lobular mammary carcinoma 🙄 2x ~3cm "non-mass" areas with one enlarged auxiliary lymph node. hormone receptors and HER2 still pending. first detected on my first high risk screening mri - no symptoms at all. BRCA-, CHEK2+, strong maternal family history.

I think I'm just saying hi and welcoming any mindset or moving/logistics advice. I was supposed to be in my car driving 2000 miles across the country to my new home in New England right now, but instead I'm still in my old house surrounded by boxes with a week's worth of clothes. My new town is rural but near-ish Boston so I intend to pursue care there, but I'm also not currently far from MD Anderson in Houston and wondering if I should just stay put. I have the work and housing flexibility to be wherever I want right now (blessed, I know). Moving east was to be near friends, family, and an environment that helps me feel grounded near where I grew up. Here in Texas I have one ride or die friend and my sister 3hrs away, the move was really intended to get back to the community we haven't had here.

I'm currently awaiting scheduling calls from Dana Farber, MD Anderson, and my local oncology group. My GYN fired off referrals to all just to give me options and get things moving. How do I decide what to do here? Feeling lost and sad and scared...but also mostly just some very Virgo irritation that anything dare disrupt my perfectly concocted moving plans. Ho hey.

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u/PibbsMcChibbs — 5 months ago