r/ryobi

I purchased the 40V 15 in. Expand-It Cordless Battery Attachment Capable String Trimmer
two weeks ago. Pre loaded string broke off inside the spool (tangled) on the day I brought it home.
Fought for two hours to get the spool out of the head so as to remove tangle and reload new string.
Impossible to turn the disc from lock to unlock to remove spool. Gave up.

Messaged Ryobi Customer Care. After six exchanges (8 days) they informed me of their Rapid Repair Mail in program and said they would email me a prepaid label. Twelve more days (and 9 messages) later, and still no label. So, I went on line and scheduled a customer service call for today at 8am. No call.

Unit is essentially useless if you cannot get at the spool.

It is the most frustrating exchange I have ever had with any company. I would like to keep the unit as I have other cordless 40V tools and like having the same batteries/charger. But, the customer service at Ryobi is utterly non-existent!

However, I am at Witt’s end and am about ready to return the unit to HD.

What say you?

I’ve had a ryobi one+ driver for about 5 years and have mostly stuck with it due to inertia but after endless problems today on a project I’m finally done with the thing.

Problems with the old one have included:
- the quick chuck constantly dropping correctly sized bits during normal use
- correctly sized bits becoming stuck in the chuck and requiring massive force to remove
- underwhelming power when driving any screws bigger than 2”
- rounding out a third of my screws

I’d like to stick with the battery system and generally enjoy the rest of the ryobi tools I have but this thing has been a real PITA. Any recommendations? I want something that can handle fairly heavy projects. Ideally battery compatible with a manual/keyed chuck so I’m not dropping bits outside in the mud/grass/snow all the time.

Edit: This is the PSBID01CN. Currently has an adapter bit that must be welded inside of the chuck because I can’t remove it for love or money.

Thank you to all who helped with my first question. It really helped me understand the differences and all that I need to understand Ryobi’s terminology.
That said, for a homeowner who just wants power tools in case something were to come up, and the occasional DIY project - would you recommend the HP or basic? It’s my understanding that all HP are brushless.

My lovely husband bought me a $500 Home Depot card with his travel points. I really want a new mower bc I messed up the wheel on mine, and the self-propelled doesn’t work anymore (ryobi 20” 40HP).

I already have (3) 40v batteries, 6aH, and a bunch of the 18v. So I’m looking to buy the mower only. I figured I could also get a Vac Attack or some other sort of tool as well.

What deals can I use, what should I be looking for?

And what would YOU buy with $500?

I am a diy user that has a fair bit of hand tools and a small set of Milwaukee m12 brushed tools and when I need anything more powerful I just borrow from family as I have quite a few family members with large selections of tools I can borrow. However, I am wanting to build out my own tools so I can do less borrowing, but I’ve had some issues with my Milwaukee m12 batteries that I’ve only had a for a few years and now I am contemplating whether or not I want to stay with Milwaukee and buy new batteries or switch. This led me to ryobi because I am just a diy user.

Anyway, I am debating switching while I still haven’t invested too much into one platform and I am looking at the HP lineup since I’d rather buy higher quality stuff from the get go, but I am not seeing many deals on HP stuff and in some cases the HP tools don’t seem to be that much cheaper if not the same price as dewalt and Milwaukee m18 comparable’s.

So, my question is why jump to ryobi if the tools are somewhat similar price? (Talking about the HP lineup). My main reason in switching is that ryobi is generally known to be a lot cheaper and have better deals, but that doesn’t seem to be the case on the HP tools in particular. I will say the batteries do seem to have much better pricing, but I was just curious why make the switch then?

Also, what Is the best way to buy into the platform if I’m wanting to get mostly HP tools? Bundles? Wait for deals? local used stuff?

Thanks

I'm hoping to score a deal on a HP drill/driver combo, but I haven't seen any adverts or much in the way on home Depot .ca. I figured it would be a big thing, somewhere a flyer or whatever would have prices. But it's been kinda scattershot

Any email newsletters/forum or anything my fellow Canucks are following?

Thanks!

Got a RY40HPCW02K chainsaw. Hope to replace bar and chain with proper Oregon products. Anyone know the specs or Oregon part numbers for the replacements?

Hello,

Power surge killed my P117 charger. Can anyone let me know what the size is of the round green capacitor so I can fix it? Pictures below:

https://preview.redd.it/67cdtyj6732h1.jpg?width=493&format=pjpg&auto=webp&s=e39a2cabf3b41e2283fc5f1589492f7becd043b9

https://preview.redd.it/0361bzj6732h1.jpg?width=504&format=pjpg&auto=webp&s=782e7047d45df6b9ce3e4caa4e09a5e12c666b3e

https://preview.redd.it/evsfktk6732h1.jpg?width=669&format=pjpg&auto=webp&s=8c03adc5ba8ee2f1e9a95277df56b8a4a1009bb7

https://preview.redd.it/webo37k6732h1.jpg?width=430&format=pjpg&auto=webp&s=dde657c8bb3178de51e39ed1c7ede96ee568c806