u/Previous-Permit-8926

Okay, so I got a Pitaka case, and the first one had super loose buttons on one side, making a rattling noise. I hit up their team, and they sent a new one. They said no after-sale insurance and that they checked it before sending. But seriously, how did they miss the pattern defect? It's totally a manufacturing flaw; the aramid fiber pattern is all uneven with clear stripe lines, and it looks way worse in person. Now, if they won't swap it out again, what am I supposed to do? I'm honestly ready to just give away these two cases I have; they're both defective, so I don't need them.