EPS pension withdrawal stuck since Dec 2025
Hi everyone,
Need some advice regarding my father's EPS pension. This has been stuck since December 2025.
He has multiple employment records, including around 18 years of EPS service (1998–2016). His final employment was from 2018–2023.
We applied for EPS Superannuation Pension (Form 10D), but EPFO said the old EPS service needs to be transferred to the final account through Form 13 before pension can be processed.
The problem is that the online Form 13 isn't working because there are no current EPF contributions. The physical/employer route is also not practical.
There is also a 2016–2018 employment record where the Date of Leaving was never updated, and that company has since closed.
Has anyone dealt with a similar old EPS service/Form 13 case?
- How did you complete the transfer when the online option was unavailable?
- Can Form 13 be submitted directly to EPFO?
- Did anyone use an EPFO/EPS consultant/agent? How much did they charge?
- Should I fix the 2016–2018 DoL issue first, or transfer the older EPS service first?
Looking for practical advice from someone who has actually gone through this. Thanks!