Getting ahead of porting issues
Hi, my 15yo has been on Telstra monthly prepaid recharge since we got him a phone maybe 3y ago. Me and his dad take turns to recharge his phone using our debit or CCs.
Due to price hikes, we want to change him over to Boost, who have an EOFYS special on for 365d prepaid.
Because his dad and I are separated and communication not always easy, I want to get a head of any potential issues porting. (His dad and my son agree to do it, it's just me and my son that's got to go through the actual steps).
So, what info do we need and where do we find it? I understand he should already have a my Telstra ID....and that we can get this by entering a number in his phone (I've looked it up but don't have it to hand). What else do we need? I can't find any Telstra info Ive written down for him, eg PW.
I'm just nervous about spending $250 on something if we can't successfully port his number.
This would be for a physical SIM btw, that I would buy in-store.
Thanks!!