u/Reasonable_Net1325

Qualified leads for B coaches!!

I wonder what a qualified lead look like for a business coach whom helps entreprenuers & agencies scale.

Is there anyone who've been in this space before & figured a way out in defining those qualified leads so that you end up saving a ton of your valuable coaching time wasted on unqualified guys??

reddit.com
u/Reasonable_Net1325 — 2 days ago

Qualified leads for a B coach!!

I wonder what a qualified lead look like for a business coach whom helps entreprenuers & agencies scale.

Is there anyone who've been in this space before & figured a way out in defining those qualified leads so that you end up saving a ton of your valuable coaching time wasted on unqualified guys??

reddit.com
u/Reasonable_Net1325 — 2 days ago

Qualified Leads for B coaches

I wonder what a qualified lead look like for a business coach whom helps entreprenuers & agencies scale.

Is there anyone who've been in this space before & figured a way out in defining those qualified leads so that you end up saving a ton of your valuable coaching time wasted on unqualified guys??

reddit.com
u/Reasonable_Net1325 — 2 days ago

Qualified leads for B coaches!!

I wonder what a qualified lead looks like for a business coach whom helps entreprenuers & agencies scale.

Is there anyone who've been in this space before & figured a way out in defining those qualified leads so that you end up saving a ton of your valuable coaching time wasted on unqualified guys??

reddit.com
u/Reasonable_Net1325 — 2 days ago

The issue of churn within the SaaS space!!!

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

reddit.com
u/Reasonable_Net1325 — 10 days ago

The problem of SaaS churn

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

reddit.com
u/Reasonable_Net1325 — 10 days ago

The problem of churn within the SaaS space, nightmare of Founders & CSMs

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

reddit.com
u/Reasonable_Net1325 — 10 days ago

The issue of churn in the SaaS space

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

reddit.com
u/Reasonable_Net1325 — 10 days ago

The issue of churn within the SaaS space!

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

reddit.com
u/Reasonable_Net1325 — 11 days ago

Customer success in SaaS

I wonder what CSMs do to ensure low churn rates in the SaaS space!

Churn seems to be an issue within the entire organization, not a CSM issue. But CSMs get blamed when churn rates go up, kinda funny I'd say

CSMs & founders, ever felt this issue?

If you did, how did you tackle this?

reddit.com
u/Reasonable_Net1325 — 11 days ago

SaaS churn problem!!

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

reddit.com
u/Reasonable_Net1325 — 13 days ago

Churn in the SaaS space

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

reddit.com
u/Reasonable_Net1325 — 13 days ago
▲ 4 r/SaaS

Churn in SaaS

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

PS:Nothing to sell, just curious if you've felt the pain & how you tackle it!

reddit.com
u/Reasonable_Net1325 — 13 days ago

Churn in SaaS

Within the SaaS space, most of the churn happens from taking in wrong fit customers & poor onboarding flows, but often times blames would be on product defects & poor customer support!!

Product defects & poor customer support does contribute to churn but in most cases not the primary contributers

CSMs and founders, have you guys ever felt the pain of churn & tried your best to fight it by refining your product & actively working on customer supports by subscribing to enterprise grade tools for product analytics & customer support analysis(Mixpanel, Zendesk, Amplitude,Gainsight, ChurnZero) but haven't really saw the churn needle moving?

reddit.com
u/Reasonable_Net1325 — 13 days ago

Customer success in SaaS

I wonder what CSMs do to ensure low churn rates in the SaaS space!

Churn seems to be an issue within the entire organization, not a CSM issue. But CSMs get blamed when churn rates go up, kinda funny I'd say

CSMs & founders, ever felt this issue?

If you did, how did you tackle this?

reddit.com
u/Reasonable_Net1325 — 13 days ago

I wonder if people in the coaching space feel difficulties in client acquisition. Is it the case that your calendar is full of inbound leads or is it a struggle in anyway?

PS:Just curious, not selling anything

reddit.com
u/Reasonable_Net1325 — 18 days ago