Watermark won't go away and "help" email is useless
Like the title says.
Yes I have a paid account
Yes I toggled "watermark off" when exporting.
It only started this morning.
Has anyone else run into this issue?
The so called "help desk" email didn't read my email thoroughly and just told me to use the toggle.
Then they decided to completely ignore my request for customer support and ghosted me.
Edit:
Riverside started looking into it and couldn't figure out why it was happening. Then when the "billing cycle" renewed for the month, the problem went away. The Riverside team still not sure why. They "hope to have it fixed so it doesn't happen again".