
Bait-and-switch pricing
The Mint Mobile pricing page shows a $15 promo price. Next to each price is a crossed out "normal" price. $15 for 6GB of data, $20 for 17GB, $25 for 23GB, and unlimited data for $30.
I signed up a phone I don't use much. Basically a backup, so low data use. $15 bucks even after the promo is better than the $30 I paid elsewhere, even if "elsewhere" was better service.
I sign up. I look in the app and it shows my first bill as $15 promo price ($45 for three months), and my next bill will be $75. I asked Mint why it went up, and was informed $15 is just the promo, and the normal price is $25.
This is a plain bait-and-switch. Hell, before I signed up I came to Reddit to ask what the non-promo pricing was, and was pointed to the "crossed-out" prices on the Mint page. I looked, and this is the ONLY place they say what the non-promo pricing is.
This is fraud, Mint Mobile. Shame on you. For a $5 difference I would have stuck with my previous provider. And of course you have my $45 sign-up fee as well.
EDIT: Two weeks ago I was on this sub asking what the non-promo pricing was. Every responder pointed to the crossed out prices on this screen. https://www.reddit.com/r/mintmobile/s/gXShTTEWlj