Do they need my birth certificate?
Hello!
So Afterpay wouldnt let me verify my account through the app, so I contacted customer service. I received a reply, where they requested one of 3 forms of ID - drivers license, passport, or birth certificate. I provided my driver's license, but then they asked for a second form, so I also provided my passport. But now they are also requiring my birth certificate.
Is this normal? I have never used a platform that requires all 3 forms of ID.
I have no idea if it makes any difference, but im in New Zealand