u/Suspicious_Fan_6268

Apparently, advisors can’t see when refunds are disbursed and do not know when. This is the response I just received: The university can only provide the disbursement schedule that is submitted to the Center for Origination and Disbursement. To my knowledge, we are unable to provide an accurate estimate of when the funds will be received by the university to students. I can only provide the 30-45 day window from the start of course for aid to arrive.  

I asked for an accurate disbursement schedule as the new portal reflects a schedule that reflects dates of which I am not enrolled. My advisor responded saying there won’t be an accurate schedule reflected. So are we just left in limbo? Also, my advisor never greets me in email, and is always condescending. I work in Higher Ed and am actually surprised by this tone.

Anyone else get an email to update your housing information or else financial aid won’t be awarded? Mind you, this was already done, and resubmitted yesterday, but I got an email this morning with an inactive link to the Financial Aid overview section. I’ve already experienced advising issues before the migration, and now it seems everything is in limbo and the only answer is “the system is still updating.”

Is anyone else unable to see their class? I followed the instructions to go the Navigate Home page for classes and they aren’t displayed. I’m supposed to accept my next course on 6/22, which was originally scheduled for 6/15. It was moved without any notice due to the system upgrade