Doctors office was Crozer, in now Penn but they don't have my records
I know when Crozer closed down there was a lot of talk about getting your medical records and it was a big hassle. I was thrilled to hear my PCP's office was acquired by Penn Medicine - I figured I get to keep my same doctor and don't need to worry about transferring records as I'm sure that'll be done behind the scenes.... well, that didn't happen.
Is this common? Is there anything I can do to still get those records? My doctors office just said nothing was transferred over from Crozer, they basically just started fresh with the Penn system.