Social media engagement didn't die but it went somewhere you can't see
▲ 9 r/SocialMarketingHub+2 crossposts

Social media engagement didn't die but it went somewhere you can't see

Many marketers seem to be panicking about engagement on social being down. These are the numbers: Instagram engagement rates are down from 2.5-3% in 2020 to 0.5-0.9% by 2025, based on a benchmark report covering 35 million posts. Comments on TikTok fell 24% year-over-year. Instagram comments dropped 16%. The overall engagement across platforms fell roughly 24% in 2025 alone.

Quite often, brands look at those numbers and conclude that social media stopped working.

But that's not correct, because even if public engagement cratered, private engagement like shares, saves and DMs went the other direction. TikTok shares grew 45% year-over-year. Instagram shares grew 12%. DMs are climbing across every platform. People are saving posts instead of liking them and forwarding content to three people who actually matter instead of broadcasting a reaction to their entire follower list. Just cross checked with my teenager: they do the share posts with friends whíthout necessarily having liked it. A generation thing?

In anycase: One thing is clear: engagement didn't disappear but simply went underground.

There's a name for this: dark social. Content shared through DMs, WhatsApp, private group chats, email forwards. The downside for marketers: This is not trackable referral data and totally invisible to standard analytics, besides its where most meaningful engagement actually happens.

Why did this shift happen?

When Instagram made likes public and permanent, engaging became a social statement. Pressing like on a brand post is a broadcast to your whole network. A lot of people stopped likig and started DM-ing instead. The behavior is the same, it just moved private.

What the private numbers look like:

  • Instagram DMs: 90% open rates vs ~20% for email
  • DM reply rates: 60% vs 1–5% click-through for email
  • DM-to-sale conversion: 7–20% for targeted campaigns
  • Responding to a DM within one minute: 391% increase in conversion
  • 20% of all business Stories generate at least one direct message

These should not be titles "engagement metrics" as those are actually sales metrics.

What to track instead:

Saves and shares are today stronger intent signals than likes. Carousels consistently drive the most saves right now. DMs should be treated as a sales channel, with actual response systems, not an afterthought. And post-purchase surveys asking "how did you hear about us?" regularly surface word-of-mouth and social sharing that analytics platforms never capture.

The brands figuring this out are building content specifically designed to be forwarded. The question they ask before publishing: will someone send this to a friend?

Useful checklists, counter-intuitive benchmarks, frameworks, "mistakes to avoid" lists, comparison tables. That's the format that travels privately.

What's your experience been? Are you seeing the same shift in your own analytics or is public engagement still holding in certain formats or niches?

u/Whaaat_AI — 2 days ago
▲ 9 r/StartBusiness+3 crossposts

Most founders start marketing way too late

We have a few serial founders on the team, and there’s one thing they all agree on: most founders wait far too long before they start marketing.

They wait until the product or service is perfect and the website is up and running. Sometimes the launch date marks the starting point for marketing. And then they try to generate attention from zero to a hundred via LinkedIn or other channels. A real cold start, so to speak.

Our serial founders recommend a better approach:

  1. Start earlier than you actually think you should

You don’t need a finished product to share your thoughts on it with others. Talk about the problem you want to solve. And also about what you’ve learnt from your initial conversations with users. You can also share failures, decisions you’ve scrapped or genuine dead ends, because that makes you human. After all, people often follow founders long before they follow companies.

  1. You don’t need to become an influencer to do this

No daily selfies, no feigned vulnerability. The actual job is much simpler: make your start-up easier to understand by providing a bit of background information: Why this problem? Why you? Why now?

This context builds trust, which is so important but which early-stage founders usually lack.

  1. Your pitch deck shouldn’t have to do all the work, as that often results in an overly crammed brochure.

If no one has seen you or your way of thinking before, every investor call effectively starts from scratch. If people have been following your journey for a few weeks or months, the conversation is already warmed up before you’ve even opened the deck.

  1. Confusion is the reason why people don’t take action

I think most founders underestimate how many conversions are lost because customers, investors, partners or applicants don’t have a crystal-clear understanding of what it’s all about. But they need to understand your story before they commit. Clear, consistent founder-generated content clears up this confusion over time.

  1. More content won’t fix an unclear start-up

And here’s another uncomfortable truth that our serial founders keep falling back on. If you don’t know who your customer is, what your core message is and why your start-up should succeed, posting more content is usually a waste of time.

First, you need to nail down your positioning. Then you can work consistently on building visibility.

Are any of you actively doing founder marketing? And if so, what’s actually worked for you?

Translated from German with DeepL.com (free version)

u/Whaaat_AI — 9 days ago
▲ 1 r/whaaat_ai+1 crossposts

Your follower count is lying to you

Most social media tips are completely out of date, because social media works very differently these days.

Whereas in the past the main focus was on building up a large following so that your posts would have the widest possible reach, that’s no longer as relevant today. The platforms have changed their algorithms, and we publishers need to adapt to that.

We now manage our social media according to these rules:

Rule 1: A large number of followers no longer guarantees reach

These days, the platforms no longer decide based on who follows you, but on how interesting they deem a post to be.

This means: someone who clicked ‘follow’ two years ago might never see your next post. On the other hand, completely unknown users might see your post if the algorithm thinks it could be of interest to them.

So your followers no longer determine your reach, because that’s determined by the algorithm.

Rule 2: Don’t focus on gaining new followers, but on sharing.

(for me, this is the biggest shift in perspective)

Before I publish anything today, I ask myself three questions:

  • Would anyone forward this post to a colleague?
  • Would anyone save it to come back to later?
  • Would it really make someone stop scrolling because it’s useful?

If I answer ‘no’ to all three questions, the post won’t stand out from the background noise. It’s simply too thin.

Here’s what you can do to make it stand out from other posts:

  1. A strong hook. Everyone immediately scrolls past ‘Here are three marketing tips’.

‘Most people are optimising for the wrong metric’ is much more likely to pique curiosity.

  1. Something worth saving. Checklists, frameworks or step-by-step guides.

Ask yourself: Would anyone search for this post again next month?

  1. Content that people enjoy sharing. Informative posts and surprising insights go viral. Nobody shares pure advertising.

  2. Your own perspective. You don’t need a controversial ‘hot take’, but you do need a point of view. Don’t just explain what works, but also why.

Rule 3: Every post starts from scratch, no matter how successful previous posts were. Because just because one post did well once doesn’t mean the next one will automatically be successful.

Every single post has to earn its reach all over again.

Copying viral posts isn’t the best tip either, by the way: Posts go viral because they contain something that hasn’t been done before. A copycat version is unlikely to replicate that ‘wow’ factor.

Rule 4: Stop chasing vanity metrics

Followers are easy to measure, but they’re usually the least meaningful metric.

More interesting, on the other hand, are:

  • Reach amongst non-followers
  • Saved posts
  • Shared posts
  • Profile views
  • Website clicks or leads

A post that reaches 20,000 new people and generates five qualified leads is better than one that generates 300 new followers but has no impact on the business.

Rule 5: Build trust before you try to sell

Most unknown brands face the same problem: they don’t have the trust needed for customers to buy directly from them. It’s therefore advisable to ensure that users have seen helpful content from you time and again.

And another thing: the brands growing fastest today don’t constantly talk about themselves. They explain, help and share their knowledge. By the time someone actually wants to buy, they’re already top of mind.

In a nutshell

It used to be: Build a large community and they’ll see your content.

Today it’s: Create content that people stick with, rather than just scrolling past. The algorithm helps them find it.

Followers are no longer the goal; they’re the result of your content being shared regularly.

I’d be interested to know: Which metrics do you track on organic social channels? Do you feel that metrics such as saves and shares are now more important than new followers? How do you measure the business impact of social media?

reddit.com
u/Whaaat_AI — 18 days ago

Why most AI content loses people before the third paragraph

Most AI-generated content fails for the same reason most human-written content fails: nothing changes from one paragraph to the next. It explains, covers and ticks boxes. Resulting in the reader quietly leaving before the end.

AI is extremely good at producing complete, thorough, well-structured content. But that's exactly the trap. "Complete" and "thorough" is not the same as "compelling". A piece that answers every question upfront leaves the reader with no reason to keep going. Curiosity needs a gap to survive. Front-load the answer and the gap closes immediately.

The real issue is what people put into the prompt. "Write a blog post about X" gets you a well structured summary of what is already out there. That's what the model optimizes for: coverage. If you want content that actually moves people, the brief has to force movement. What's unresolved at the start? What shifts by the end? What does the reader believe at paragraph one that they should question by paragraph three?

These are storytelling instructions. And most AI prompts skip them entirely.

The output is only as dynamic as the input. Give the model a static brief and you will get static content. Give it a brief built around tension and progress and the output changes noticeably.

What's the one thing you always include in a content brief that most people leave out?

reddit.com
u/Whaaat_AI — 25 days ago

As a German company we just watched our team lose to Paraguay on penalties. Cool. Fine. Everything is fine

Paraguay. Paraguay. Ranked 31 places below Germany. A team that, by most pre-tournament logic, had no business still being in this competition after 120 minutes against us.

And yet. Here we are. Tuesday morning in Germany, strong coffee, no football left to look forward to.

We are a German company. We pride ourselves on precision, reliability, and getting things done. Apparently none of that made it onto the pitch in Foxborough yesterday.

The Tah goal in the 101st minute was right there. The ball was in the net. People were celebrating. And then VAR did what VAR does, which is exist specifically to make football fans question their life choices. Waldemar Anton brushed a keeper and suddenly the tournament is over.

Genuinely though, Orlando Gill in goal for Paraguay was exceptional. Credit where it's due. the man saved everything that came near him and carried his country into the Round of 16 almost single-handedly.

Now the real question, since we clearly have nothing left to root for and need something to do with all this nervous energy:

Who wins this thing?

France are the favourites at +270. Argentina at +400. Paraguay apparently beats anyone now so who knows anymore.

Drop your pick below. we are a broken people and we need something to believe in.

reddit.com
u/Whaaat_AI — 26 days ago
▲ 16 r/whaaat_ai+1 crossposts

The "which model is best" debate stopped mattering and most builders haven't noticed

Here's the thing I keep running into. Half my feed is people arguing about which model won this week. The other half quietly swapped to a free open-weight model months ago and built something around it that the benchmark crowd can't touch.

The benchmark is a snapshot of one model on one task. What actually compounds is the system you wrap around it.

We learned this the boring way at the ai agents company I work for. Our early agents were basically good prompts. Vee for brand voice, Ines for Instagram, a few others. They worked until they didn't, and the moment we scaled, the same prompt produced generic output for every customer because a prompt knows nothing about who it's working for. No amount of prompt polishing fixes that.

The model is the cheap part now

This is where the open-weight shift actually bites. When a free model running 300 agents in parallel beats a paid model 5x its price on real research work, the smart money stops asking "which model" and starts asking "what runs on top of it."

Three questions matter more than the leaderboard:

How many runs can you afford to throw away? Cheap tokens change what you attempt.

Who checks the output? An open swarm is confident and under-cites, so we put one strong model at a single verify gate whose only job is to refute the work, never to praise it.

Does run fifty know anything run one didn't? If every run starts from zero, you have a prompt wearing a costume. A real loop saves what worked as a reusable skill and bakes every caught mistake into a constraints file the next run reads automatically.

That last one is the whole game. The model doesn't retrain between your runs. Your skill library grows. A competitor can clone your prompt in a minute, they can't clone six months of your real runs.

Where I'll admit I'm wrong-ish

Benchmarks aren't useless. If a new open model genuinely jumps a tier on reasoning, that flows straight into the loop and every run gets better for free. So I do watch them. I just stopped treating the top line as the decision.

And the open-weight stuff is rough in real use. Ours over-cites, contradicts itself across sub-agents now and then, and needs that verify gate babysitting it. The gate costs real tokens and it's the part of the setup I'm least happy about.

So genuine question for the people deep in this: is anyone running a fully open-weight loop, verify model included, with no paid model anywhere in the chain? Every setup I trust still has one expensive model guarding the gate, and I want to know if that's actually droppable yet or if we're all quietly paying the same tax.

reddit.com
u/SaschaFromWhaaat_ai — 1 month ago

OpenAI and Anthropic may have a problem nobody talks about enough

For the last 2 years the AI race was all about building smarter models. Now it looks like the next challenge is much simpler:

Can these companies actually afford us using them?

I came across an article discussing the economics behind AI subscriptions and it got me thinking. Talking about this one: techspot.com/news/112759-openai-anthropic-cant-afford-have-everyone-use-ai.html

Most of us pay $20, $50 or maybe $200 per month and then happily throw prompts at the model all day long. The funny thing is that the heavy users often cost the AI companies far more than they pay.

Especially things like:

  • deep research
  • coding agents
  • autonomous workflows
  • long reasoning chains

are incredibly expensive to run. Which raises an interesting question:

What happens if AI becomes genuinely useful for everyone AND those who use it, use it much more?

Because the current business model seems to assume that most subscribers don't fully use what they are paying for. But somebody has to pay for all those tokens of the heavy users. Maybe the future isn't "one super expensive model for everything".

Maybe it is smaller specialized agents, cheaper models and smarter orchestration.

WHat's your take? Will AI get dramatically cheaper over the next years? Or are we currently being subsidized and the real bill hasn't arrived yet?

u/Whaaat_AI — 1 month ago
▲ 5 r/whaaat_ai+1 crossposts

How do you currently keep writing style consistent across multiple clients or projects?

For people in content/marketing/freelance writing — how do you keep writing style consistent across multiple clients or brands?

Do you rely on style guides, past examples, or just adapt over time? And in teams, how do writers + editors stay aligned?

Also curious:

  • What part of this workflow is the most time-consuming or frustrating?
  • Does consistency break down when you scale to more clients?

Would love to hear how this works in real setups.

reddit.com
u/ProCrafter29 — 2 months ago
▲ 8 r/whaaat_ai+1 crossposts

How brands are adapting to geo and aeo in 2026 with marketing strategy tools

Been noticing a big shift in how brands approach geo and aeo in 2026. it’s not just about ranking on google anymore, it’s more about how often you appear in ai answers and how visible your content is across different discovery channels.

what’s interesting is how marketing strategy tools are now being used way beyond traditional seo. instead of only tracking keywords, brands are starting to look at full funnel visibility, including how users discover them through ai-generated answers, comparison summaries, and indirect referrals.

most teams are also reworking their content structure. instead of long keyword-heavy pages, they’re focusing more on clear explanations, direct answers, updated data, and topic authority. the goal is basically to make content easy for both humans and ai systems to interpret and reuse.

another big change is how performance is being measured. website engagement tracking and broader traffic pattern analysis are becoming more important than just rankings. brands want to understand not only if they rank, but if they’re actually being surfaced inside ai-driven search experiences.

i also noticed a lot of companies now combine multiple marketing strategy tools instead of relying on just one platform. they’re trying to connect visibility data, audience behavior, and content performance into a single view so they can adjust faster.

overall it feels like geo and aeo are pushing everyone toward more adaptive content strategies instead of static seo playbooks.

curious how other people here are adapting their workflows for this shift in 2026.

reddit.com
u/Altruistic-Meal6846 — 2 months ago

Why does social media suddenly feel… harder?

We’re naturally talking to a lot of marketers on a daily basis and the same sentence keeps coming up:

>

And I don’t think it’s just “the algorithm”.

A few things seem to be happening at the same time:

  • feeds are massively overcrowded
  • AI made content production easier
  • >meaning everyone publishes more
  • users scroll faster and trust less
  • platforms reward interaction, not just posting
  • a lot of brand content starts sounding weirdly similar

Especially on LinkedIn and Instagram, I often feel like I’ve already read the post before after the first 2 lines. One thing we noticed internally:

A lot of brands still think social media = content production problem.

So their main question is: “How do we post more?”

But the better question in 2026 might be: “How do we create posts people actually react to?”

Quite a big difference, no?

Ironically, AI is both helping and hurting here. Helping in terms of faster ideation, easier repurposing, easier testing

Hurting beceause of the generic tone, endless filler content, “safe” opinions, content volume explosion

The result of this is, that the attention becomes even more selective.

What’s been more effective for us on different channels recently is: reacting to existing conversations instead of posting into the void, more specific observations instead of generic advice, showing unfinished thinking (like here - haha) instead of polished thought leadership, adapting content per platform instead of copy-pasting everywhere, using AI as a sparring partner, not as the final writer

And this is where agents start becoming interesting in my opinion. In a way where they are helping marketers work more efficiently due to: monitoring conversations, spotting recurring pain points, adapting angles per platform, helping teams test more variations faster

What are your social media engagement numbers like these days?
And do you think AI is improving social content overall… or making feeds worse?

reddit.com
u/Whaaat_AI — 2 months ago
▲ 3 r/whaaat_ai+2 crossposts

AMA: I built AI content systems that actually sound human. Ask me anything

Over the last months I've been deep in one problem: why does most AI-generated content still sound like AI wrote it?

I've tested voice extraction workflows, multi-agent pipelines, prompt compression techniques and production setups to close that gap. Some of it worked. Some of it was a waste of time. The stuff that actually works in production looks very different from what gets likes on Twitter.

A recent post about our 100-question voice extraction process got way more traction than expected. So I'm doing an AMA.

What I can talk about:

  • voice and tone extraction at scale
  • multi-agent workflows vs. single-chat setups
  • prompt compression and what it does to output quality
  • the line between "sounds human" and "sounds like me specifically"
  • mistakes I've made building these systems
  • where AI content is actually heading in 2026

I'll start answering questions on: Wednesday, May 20 · 8 AM PT / 11 AM ET / 5 PM CET Drop your questions below.

https://preview.redd.it/ssuilmqo7w1h1.png?width=2048&format=png&auto=webp&s=d3eb3c952fde2daa87ded74bdb20f445b85a7236

reddit.com
u/Ok_Today5649 — 2 months ago

Working in the content industry, you more often than not come across some posts on different channels where you are wondering why people are engaging

Same person, same writing style but one post gets ignored and the another suddenly gets traction

The difference we figured was what the post was attached to. Most content tries to create attention from scratch as the creator has a unique new idea. And that's clearly a good path as simply repeating what is out there is only spamming the internet.

But the posts that actually perform often something else: They plug into something people already care about.

A trending topic
A viral post
A cultural moment
A format everyone recognizes

In this case, you don't need to create the attention for your content from scratch as you are stepping into attention that is already existent.

A lot of “good content” fails simply because it lives in isolation: With context or connection to what’s already happening.

Read the full article about borrowing authority for successful posts here.

u/Whaaat_AI — 3 months ago
▲ 6 r/whaaat_ai+1 crossposts

For transparency: I work on the AI agent team at whaaat ai. We build AI marketing agents, but this post is about something I built for myself that has nothing to do with marketing.

Every morning I used to spend 15-20 minutes before doing any real work. Open Gmail, scan for urgent messages. Open Todoist, check priorities. Open Google Calendar, see what meetings are coming. Open Slack, see if anything blew up overnight. Open Stripe, check if revenue moved. That's five apps, five logins, five context switches before my actual workday even started.

A few weeks ago I found a way to compress all of that into a single screen that takes 2 minutes to check. And this was built with no code, no deployment, no monthly subscription.

What I built

A persistent dashboard inside Claude's Cowork environment. It connects to your existing tools (email, task manager, calendar, payment processor) through API connectors and pulls live data every time you open it. One screen, everything visible at a glance.

The setup took under 5 minutes: connect the data sources, describe what you want in plain language, let Claude build the HTML dashboard. After that it's persistent. Opens instantly, refreshes on demand.

Why this works better than most "dashboard" solutions

Most dashboard tools (Notion dashboards, custom Retool builds, Geckoboard) require either ongoing maintenance or a monthly fee. This approach has two advantages: the dashboard is built once and costs nothing to maintain. It pulls from the same tools you already use without requiring any data migration.

The other thing I noticed: it changed how I start my day. Instead of bouncing between apps and losing focus, I open one thing, see everything, decide what matters and start working. It sounds small. Over a month it adds up to roughly 6-7 hours of reclaimed time.

What it actually shows

My setup has four sections: unanswered emails sorted by date on the left, tasks sorted by priority on the right, calendar timeline across the top and a small Stripe revenue number in the corner. You can customize this to whatever matters for your business.

The key insight that made me choose a static dashboard over a daily AI summary: running an AI agent every morning to compile a report burns through your API budget fast. A dashboard that was built once and only fetches data when you open it is essentially free after the initial build. Same information, fraction of the cost.

If you want to try this

You need Claude with Cowork access and the connectors for your tools (Gmail and Google Calendar are built in, others like Todoist have their own MCP integrations you can add in a minute). Describe your ideal morning dashboard in plain language. Claude builds it. Done.

The question I keep coming back to: how much time does your team spend every day on "checking things" before actually doing things? For us it was close to an hour per person when you add it all up. Now it's under 5 minutes.

Curious if anyone else has found good ways to reduce morning admin time.

Disclaimer: This dashboard setup is unrelated to whaaat ai's product.

reddit.com
u/Ok_Today5649 — 3 months ago

OpenAI released GPT-5.5 yesterday and I've been digging through the announcement. The numbers look solid (82.7% on Terminal-Bench, 58.6% on SWE-Bench Pro). But what caught my attention most is the shift toward agentic work – multi-step tasks, better tool use, staying on track longer without stopping early.

For context, our agents at Whaaat already run on the best LLM for each specific task. Some use GPT models, some use Claude, some use Gemini – whatever works best for that particular job. That's not changing.

But I'm curious: if you're using AI agents for content or marketing work, what would actually make a difference in your day-to-day?

A few things I'm thinking about:

  • Does "smarter" actually mean faster results, or just more elaborate answers you still need to edit down?
  • For coding/automation tasks, are you hitting limits with current models, or is the bottleneck somewhere else (like knowing what to ask for)?
  • The pricing went up ($5/$30 per 1M tokens vs. the old $3/$15) – does that matter if the output quality is better?

I'm asking because we're constantly evaluating which models our agents should use, and I'd rather hear from people actually using this stuff than just chase benchmark scores.

TL;DR: GPT-5.5 is out. Looks like a solid upgrade for agentic/coding tasks. What would make a real difference in how you use AI agents for marketing and content?

Interested to hear what you think

u/Whaaat_AI — 3 months ago