office people-pleaser
I got "roasted" in another reddit forum for asking this question... But... I'm a huge people pleaser, so this has been eating me alive and I need to know if I messed up.
We have a small staff of about 25 and out of all of us, five (including me) are considered more "qualified" to handle certain tasks. Today I was in the middle of prepping for an event I had planned when a coworker came directly to me and asked me to assist someone. She didn't check with anyone else first — just came straight to me, which happens constantly. I asked if any of the other three qualified people were available, and that's when she checked and told me one was on break and another was busy. So there was me and one other person who was also available.
To be fair, my desk is closer than the other person's. But we have phones and extensions — it's not like she couldn't have reached them... And I was on a tight timeline while the other person had nothing urgent going on.
I helped the person anyway because I can't say no. When I got back, my coworker apologized to me. I said it was okay, but then I added that sometimes it's frustrating because I feel like people forget I'm not the ONLY person who works here and I am always asked, not Person A, B or C. It is always me. I tried to say it gently, but I could tell it upset some of my coworkers. They immediately changed their tone and haven't spoken much to me since.
Now I'm sitting here wondering if I should have just kept my mouth shut (especially since other reddit commenters were saying I am "entitled" and an "asshole"). But I know I'm the one they always come to, and I know I should probably take it as a compliment... but... I'm exhausted. And I had to say it. I always say yes, and I think they've just come to expect it. The second I said one mildly honest thing, the whole vibe shifted.
So... is it okay of me for telling my coworkers they should stop ONLY asking me? How do you handle saying "No" in the future when you are busy and there is someone else who can help? How do you NOT "feel bad" for saying "No"?