ChatGPT Fell Below 50% Market Share for the First Time Since 2022

ChatGPT Fell Below 50% Market Share for the First Time Since 2022

ChatGPT’s market share just dropped below 50% for the first time since 2022.

According to Sensor Tower, ChatGPT crossed that line in March 2026.

ChatGPT’s competitors are stealing market share FAST:

Gemini usage has grown to 27.7%, with more than 1 in 4 people now using it.
And Claude’s US share jumped from 4.4% to nearly 14%.

As of May 2026, the AI assistant market looks like this:

ChatGPT: 46.4%
Gemini: 27.7%
Claude: 10.3%

ChatGPT was basically synonymous with generative AI for the last few years.

But now we’re seeing people spread their searches, questions, and recommendations across multiple AI platforms.

For SEOs and marketers, that means optimizing for “ChatGPT visibility” alone isn’t enough.

You need to be thinking about how your business shows up across ChatGPT, Gemini, Claude, and whatever comes next.

AI search is fragmenting, just like traditional search did, and we’re only at the beginning.

Credit to Charly Wargnier for the graphic.

u/darrenshaw_ — 1 day ago

Report Owner Responses on GBP, ChatGPT Gets Yelp Review/Photo Data | E44 The Whitespark Local Update

Local SEO hack: Use your competitors’ review questions to find out what services Google has suggested for their business (and steal them).

For context, review questions are the additional questions Google asks when you’re leaving a review on a Google Business Profile (what services did you get, was there parking there, etc).

Here’s a cool thing you can do with your competitor’s review questions:

  1. Go to leave a review on your competitor’s GBP and scroll down to the “What services did you get?” question.

  2. Google will give you a list of services to check off.

This list comes from their GBP Services section. It will show the services the business has added, but it ALSO includes all the services that Google SUGGESTS for the business to add to their Profile.

  1. Take note of any uncommon services, or services you don’t currently offer, and consider offering them.

Claire and I discuss this hack from Miriam Ellis’s brilliant study on review questions (read it on the Whitespark blog), as well as:

- Links back in GBP products populated via product editor (Claire Carlile)
- Yelp Licenses Its Review, Photo, and Request-a-Quote Data to ChatGPT (Krystal Taing)
- You Need to Nail Your “Brand Facts” (Cyrus Shepard)
- New GBP Feature: Report Owner Response (Vinay Toshniwal, Jacek N. Kozioł)
- 15 Tips for Winning in LLMs (Suganthan Mohanadasan)

Find the full episode on YouTube, Apple Podcasts, and Spotify!

youtu.be
u/darrenshaw_ — 2 days ago

Ugh. Google is adding Local Services Ads to AI Mode

I saw in a LinkedIn post from Anthony Higman that Google is testing Local Services Ads directly inside AI mode answers. Anthony said he hates it, and yeah, this kind of sucks.

But on the other hand, if your business has no AI visibility, at least you could buy your way in now?

This looks like a limited test right now, but if it rolls out, the ads will likely start taking away from organic leads in AI Mode results, just like they do in standard Google results.

Ugh. More ads! Guess it’s time to pivot my company into a Google Ads company…

u/darrenshaw_ — 3 days ago

Google is adding ads to AI Mode answers

🚨 Google is testing Local Services Ads directly inside AI Mode answers.

Anthony Higman First Shared This News, And He Absolutely Hates It (typed in Higman-case just for him)

Obviously, this kind of sucks. More ads means less space for organic results, and potentially fewer organic leads for businesses that are already fighting for visibility inside AI Mode.

But on the other hand, if your business has no AI visibility, at least you could buy your way in now.

This looks like a limited test at the moment.

But if it rolls out, then the ads will likely start taking away from organic leads in AI Mode results, just like they have in the standard Google results.

I’m curious to hear what others think about this. Do you absolutely “abhor” this update like Anthony, or do you think it will be helpful?

u/darrenshaw_ — 3 days ago

GenZ Google Business Profile Audit

My GenZ marketing team wrote me this script for a Google Business Profile audit 😬

u/darrenshaw_ — 6 days ago

This Free Tool Shows If AI Understands Your Site

Can AI agents actually understand and use your website? Most businesses have no idea.

There’s a free tool from Mersudin Forbes that will check it for you:

  1. Go to agentchecker*ai
  2. Click “Audit your site”
  3. Paste in your website URL
  4. And click “Run A Free Quick Check”

The free version of the tool checks how easy your website is for AI agents to find, understand, navigate, and complete actions on.

And it gives you an AI-readiness score and shows you exactly what needs fixing.

There is also a paid “full audit” you can run, which does a deep dive and provides a much more detailed analysis and a list of top-recommended fixes.

u/darrenshaw_ — 7 days ago

TikTokify Your Google Ads, Win AI SEO & Teach Google Who You Are | E43 The Whitespark Local Update

You need to TikTokify your Google Ads strategy.

You only have 1 second to stop the scroll. If you haven’t adapted your Google Ads strategy to the TikTok playbook, you’re way behind.

Here’s how to TikTokify your Google Ads:

  1. Treat your headline like the first two seconds of a TikTok video.

That's the only part that matters before someone scrolls away, so stop wasting it on "cheapest," "fastest," "best." Everyone says that, so users won’t pause and hear you out.

  1. Put the exact keyword the user searched right in your headline.

If they typed "emergency plumber," say "emergency plumber." It's the fastest way to tell them you’re relevant for their search.

  1. Stand out from every other "emergency plumber" ad by being human.

Instead of "24/7 emergency plumber, call now," try "Pipe burst at 2am? We pick up."

Speak to the panic they're feeling, not just the service you sell.

This comes from a brilliant interview between Talia Wolf and Jyll Saskin Gales.

Claire and I cover this on the latest Whitespark Local Update podcast, plus:

- These SEO Strategies Drive 90% of Your AI Visibility (Cyrus Shepard)
- How to Generate High Quality Leads Through Your Website (Exposure Ninja)
- Low-Effort Leap in Local SEO: Target a 2nd Language on Your Site with a Plugin (Philip Rozek)
- Google’s LLM patent suggests a new goal for SEO: Teaching AI who you are (Rich Sanger)
- I made my nail lady open her Google Ads account before I left the chair (Ameet Khabra)

Find the full episode on YouTube, Apple Podcasts, and Spotify!

youtu.be
u/darrenshaw_ — 8 days ago

This Google Maps AI Update Changes Local Search

🚨 Huge Google Maps update: Google is turning Maps into an AI agent that can do things for you.

With the new Ask Maps experience, you’ll be able to say something like:

“Order spicy seafood noodles for me to pick up on my way home”

Ask Maps can then find restaurants along your route, check what’s open, factor in your preferences, and even add the order to your cart. All you have to do is review the order and pay.

There are two BIG takeaways for local businesses:

  1. Saved places on Google Maps matter more:

Ask Maps will prioritize businesses you’ve already saved, which gives you another reason to encourage customers to save your business in Maps.

  1. Users can give Google “insider tips”:

You could tell the agent,“ This restaurant specializes in lobster rolls”, and then AskMaps would be more likely to recommend that business when people are looking for “lobster rolls”. New local search hack, anyone?

This is only the beginning of agentic Google Maps.

Local search is moving from “show me businesses” to “do this for me”. And that’s going to change how businesses get discovered.

u/darrenshaw_ — 9 days ago

This Google AI Experiment Went Wrong FAST

This AI tool was so dangerous, Google removed it in less than 24 hours.

The feature used Nano Banana 2 to let users edit real satellite and 3D imagery in Google Earth with a simple text prompt, which Google originally showed off for things like recreating ancient cities or visualizing new developments.

But users started generating fake floods, bomb craters, refugee camps, and military sites on top of real locations.

Google says the images were watermarked and never appeared publicly in the main Google Earth experience, but screenshots could still be shared online and mistaken for real satellite imagery.

Google has now removed the feature is working on stronger safeguards, and I doubt this will be the last time we see this problem as AI gets built into more products people already trust.

u/darrenshaw_ — 10 days ago

Google Business Profile Review Extra Questions

Just published: New research on Google reviews.

We analyzed 765 Google Business Profiles to study the extra questions Google asks when you leave a review, like:

- How much did it cost?
- Did they have vegetarian options?
- How is the parking here?

Those questions reflect exactly what customers want to know before they convert, and Google asks them to get as much first-hand information about your business as possible, so that their AI knows when to recommend you.

Turns out, Google may ask your reviewers up to 14 different questions (out of a total of 40) about your business. So, you should either:

  1. Ask your customers to fill out those extra questions when they leave you a review, or

  2. Ask them to mention one or two details about your business inspired by the questions for your category, and change your review requests from time to time to cover all the details you want.

For example:

- review request 1 asks about the atmosphere and service
- request 2 asks about the vegetarian dishes and the parking
- etc.

This way, when someone asks Google’s AI for the 'best quiet restaurant with vegetarian options near me,' your business will show up because your reviews mention these details.

If you want to see the specific questions for your business category, as well as the 90 service options Google provides for the “What services did you get?” question, and learn how to use them to your advantage, read the full study by Miriam Ellis on the Whitespark blog!

u/darrenshaw_ — 14 days ago

Yelp Just Gave ChatGPT Access to 330M Local Reviews

🚨 ChatGPT just got access to Yelp’s 330 million local business reviews: Yelp is licensing its reviews, ratings, photos, and business information to OpenAI, giving ChatGPT real-time data for local recommendations.

Yelp branding and links will appear directly in the answers when its content is used. And soon, users may even be able to request a quote from a local service provider without leaving ChatGPT.

Someone could ask ChatGPT for a plumber, lawyer, dentist, or restaurant, see recommendations based on Yelp data, read reviews, view photos, and potentially contact the business, all without opening Google or Yelp.

For local businesses, the takeaway is pretty simple:

Your Yelp profile and reviews just became much more important for showing up in AI search.

u/darrenshaw_ — 15 days ago

Google’s New AI Local 6-Pack & Reddit Research with Claude | E42 The Whitespark Local Update

Google’s local results are being replaced by AI.

Joy Hawkins recently discovered the new AI-driven local results (which I’m calling the “AI Local 6 Pack”).

Here’s how to optimize your business for the AI Local 6 Pack:

  1. Continue doing SEO as usual. It is still the foundation of AI-driven results.
  2. Ensure your content answers the questions people are asking in the AI chats.
  3. Describe your business in semantic triples (subject-predicate-object).
  4. Most importantly, build your brand outside of your website and GBP:
    - engage on Reddit and other communities in your industry
    - post regularly on social media
    - publish videos on YouTube (both long and short-form)
    - repurpose those videos on Instagram, TikTok, your GBP, and anywhere else you can distribute them

Start doing those things now, and you’ll be ready when the AI Local 6 Pack becomes the default form of search.

Claire and I discuss this on the new Whitespark Local Update podcast episode, as well as:

- Claiming a Service Area Business (SAB) has changed (Vinay Toshniwal)
- Why Google Business Profile address changes can disrupt local rankings (Claudia Tomina on Search Engine Land)
- Who Owns Your Google Business Profile? The Complete Guide to Ownership, Security, Transfers & Recovery (Ben Fisher)
- AI Is Killing Content: The Only Way to Win (Ross Simmonds, Sterling Sky Inc)
- Reddit Keyword Research with Claude: 3 Levels From Beginner to Pro (Usman Akram)

Find the full episode on YouTube, Apple Podcasts, and Spotify!

youtu.be
u/darrenshaw_ — 16 days ago

NEW: Google Search Console Tracks Social Media Data

🚨 Huge Search Console update: Businesses worldwide can now track how their Instagram, TikTok, YouTube, and X content performs across Google Search, Discover, and Google News.

Your posts may have flopped on social, but are going absolutely viral on Google, and this new feature will finally let you see that data.

Once you connect your social account, Search Console will show you:

  • The searches people use to find your content
  • Clicks and impressions for each post
  • Your top-performing posts
  • Which countries your audience comes from

One important note: This only tracks visibility on Google. It won’t show likes, comments, or engagement from the social platforms themselves.

To connect your account:

  1. Open Search Console
  2. Click the property selector
  3. Select “Add property”
  4. Choose your social platform
  5. Follow the verification steps

Once the platform is successfully connected, Google Search Console should begin collecting performance data and generate your report within 48 hours.

Google also published a guide explaining how to use the data to spot trends, revive older content, and plan what to create next.

I’m connecting my channels now, and I’ll share anything interesting I find.

u/darrenshaw_ — 17 days ago

ChatGPT Has a Hidden System for Choosing Its Sources

ChatGPT has a hidden field that tells you WHERE it searches for data before returning an answer.

Mark Williams-Cook dug into what happens behind the scenes when ChatGPT searches the web, and he found this hidden label called "result_source."

It can be one of three things:

  1. "serp" which is normal web search results.
  2. "labrador" which is trusted or licensed sources such as Reuters, Wikipedia, product review sites.
  3. and "bright" which might be structured data from a company called Bright Data.

When you run a prompt in ChatGPT, it seems to pull the data for its response from one, multiple, or sometimes none of these sources.

So your takeaway is that it’s not enough to just have good content worth being cited.

You need to know where ChatGPT is pulling from to answer specific questions, and ensure that your content is present there.

u/darrenshaw_ — 21 days ago

AI Ranking Factors, SAB Pin Hack & Google Review Problems | E41 The Whitespark Local Update

A massive study of LLM visibility factors by Ben Wills analyzed 403,000 prompts across 10 different AI models to identify what correlates with being recommended by AI.

He analyzed prompts across 100 different industries, including many local search industries.

The strongest signals for the “legal services for businesses” included:

- Appearing in Google’s search results
- Having a homepage that is highly relevant to what you offer
- Building strong backlinks and domain authority
- Having a presence on Wikidata
- Being mentioned in relevant Reddit discussions

Appearing in search results (anywhere on page 1 is good enough) had the strongest correlation with AI visibility, so I guess SEO is far from dead.

How to improve AI visibility, according to this data:

- Show up in Google’s search results
- Clearly explain your services and location on your homepage
- Earn links from trusted, relevant websites
- Build a consistent and recognizable business entity
- Get listed on Wikidata if you can (easier than Wikipedia)
- Participate in the Reddit communities your customers use

Amy Toman and I discuss this in detail on today’s episode of the Whitespark Local Update podcast, plus:

- Hack to Move the Map Pin for an SAB (Mika Lepisto)
- Warning About GBP Review Management
- Google Review Not Posted?
- What Local Brand Actually Means to Google and AI (Near Media Podcast with Cyrus Shepard)
- Two Types of GBP Blocks (article not yet published)

Find the full episode on YouTube, Apple Podcasts, and Spotify!

youtu.be
u/darrenshaw_ — 22 days ago

How Reddit Convinced AI That JD Vance Died of Rabies

How Reddit convinced AI that JD Vance died of rabies (he didn’t actually die of rabies):

Reddit users flooded the subreddit r/poisonai with posts and comments repeating the same fake story. Then, other websites picked it up.

When AI searched the web, it found the claim mentioned across multiple sources and treated that repetition like confirmation.

This is especially concerning because it shows how easy it is to manipulate AI results.

AI search tools are increasingly being used to research people, products, and businesses. But if the answers can be manipulated by repeating the same false information across enough websites, reputation management is about to get much more complicated.

If this can happen with an obviously ridiculous political story, imagine what it could do to a local business:

- Fake complaints
- False accusations
- Made-up service issues
- Negative stories repeated across multiple platforms

You need to start paying attention to what AI tools are saying about your business, not just what appears in traditional Google search results.

u/darrenshaw_ — 23 days ago

Google’s AI Is Learning From Your GBP Categories

Your Google Business Profile categories are helping Google’s AI understand what your business actually does.

And as AI queries become more specific, your categories matter more than ever.

Here’s what to do:

  1. Choose the right Primary Category:

Pick the category that best describes your main service.

Your Primary Category is still one of the most important fields on your Google Business Profile, so don’t just choose something that is vaguely related.

  1. Add every relevant Additional Category:

You can add up to 9 additional categories.

Use them to cover the other legitimate services your business offers, but don’t add categories for services you don’t actually provide.

The more accurately you categorize your business, the easier it is for Google and AI to understand what you do and recommend you to the right people.

u/darrenshaw_ — 24 days ago