u/freeball78

Our local CPA was doing our payroll in house until recently. They switched us to OnPay and are actually firing us because they are getting rid of their payroll department. We'll make a decision on whether or not to stick with OnPay before the end of the year, but in the meantime...

Has anyone using OnPay figured out how to get check numbers for garnishments? Our CPA asked for them via chat help and was told they don't give check numbers. But now that I can login myself I want to see for myself.

We use Positive Pay for our checking account and currently I don't know the check numbers until Positive Pay catches them. That's fine and all, but I was out of the office this week and missed some before the Positive Pay deadline so they were returned to the court.

This is going to be a pain in the ass going forward. I'm a small operation and hopefully can catch and cross reference these. But how is a 300-500 employee company supposed to handle this for dozens of garnishments each week?

I just confirmed in my security settings on the website, that I have my authenticator app set to active and primary for 2FA. But when I sign in, the website does not ask for a code.

When I sign in it tries to create a passkey. When I decline that, it goes straight into my account instead of asking for the authenticator code.

Am I doing something wrong or is this a Paypal glitch/error?

Is anyone else having trouble adding their tickets to their wallet? It let me add the parking pass earlier in the week and today I was able to remove and readd it. But it won't let me add the actual event tickets yet.

The TM chat agent is claiming I should be able to add the actual event tickets also. Is there a time limit the agent just doesn't know about?