u/jjngkk

Hi, I would like to have some insights about my current issue. I was given some company equipment before my onboarding sa company ko now. After 1 yr and 7 mos, I reported an issue sa IT na yung earpiece sa Jabra Headset ko is detached from the headband, and isang line na lang ang nag cconnect para hindi sya ma detach completely. I was advised by IT dept na this is outside warranty coverage since na deploy yung equipment na brand new and tagged sya as under my negligence/misuse and I have to pay for it. I already told them na this issue also happened sa dalawang ka work ko but they told me na hindi pwedeng icompare yung cases ko sa kanila kasi sa akin lang yung bago. I told them na walang misuse na nangyari but they are insisting na under negligence ko and I need to pay for it.