u/mewtwobigbelly

I already used:
Chocolate chip, chocolate chip cookies, peanut nuts, cereal.
And now I need more ideas. Because mix ins really make your ninja taste so much better
For me it has to be fulling and +- low calorie. So please don’t advice me cookie dough balls (I love it but it has so much calories)

Extremely disappointing customer service. I ordered a package from YoungLA, but it was marked as delivered even though I never received it. I checked everywhere around my home and asked all of my neighbours, but nobody had the package.
I contacted DHL, and DHL told me to contact the sender. I then contacted YoungLA, but YoungLA told me to contact DHL. I have now been sent back and forth between both companies without anyone actually resolving the problem.
What makes this even worse is that I placed another order because the original item was supposed to be a gift. I later cancelled the new order, but I still have not received my refund, even though more than 10 business days have already passed since the cancellation.
So at this point, I am dealing with a package I never received AND money from a cancelled order that still has not been returned.
I understand that the tracking says “delivered”, but that does not change the fact that I, as the customer, never received my order. Instead of properly helping me investigate the situation with the carrier, YoungLA told me that the package was “stolen” and that I should contact the police.
I have spent a huge amount of time contacting both DHL and YoungLA, and neither side seems willing to take responsibility or actually resolve the situation.
This was supposed to be a gift, and the entire experience has been extremely frustrating. I expected much better customer service from YoungLA.

I would strongly recommend being careful when ordering from YoungLA, especially when it comes to customer service, missing packages, and refunds.